Area still with­out land­line af­ter month

The Kerryman (South Kerry Edition) - - NEWS -

UP to 10 house­holds in Moy­vane are still with­out a land­line a month since a fault in the lo­cal sys­tem oc­curred.

How­ever, it is now hoped that a res­o­lu­tion may be achieved within days as Eir re­sub­mit map­ping of the lo­cal area for an ap­pli­ca­tion to carry out the nec­es­sary works.

The fault led to the col­lapse of the ser­vice for the af­fected homes, lo­cated on the Knock­a­nure side of Moy­vane, on Jan­uary 19 last.

Al­most a month later and they are still wait­ing to be re­con­nected to their phone lines in a deeply frus­trat­ing com­pli­ca­tion for lo­cals, made worse by the dif­fi­cul­ties ex­pe­ri­enced in try­ing to get in mean­ing­ful con­tact with Eir.

Lo­cal man Stephen Stack, told The Ker­ry­man that the con­tin­ued loss of the ser­vice is a ‘great in­con­ve­nience’.

“I, as a dis­abled per­son who lives with my el­derly par­ents, have found this a great in­con­ve­nience as we no have land line ac­cess and are us­ing are mo­biles phones as a re­sult.

“With the as­sis­tance of lo­cal Fine Gael coun­cil­lor Aoife Thorn­ton we have dis­cov­ered that the is­sue ap­pears to cen­tre on an ap­pli­ca­tion to place a poll in the mid­dle of a foot­path in a lo­cal estate.

“Hope­fully some progress can be made be­cause we are left pay­ing for a ser­vice we can­not use,” Mr Stack added.

Cllr Thorn­ton es­tab­lished con­tact with the re­gional Eir man­ager last week af­ter count­less at­tempts to get some­one re­spon­si­ble via the main Eir cus­tomer num­ber.

“It was in­cred­i­bly frus­trat­ing, but to be fair as soon as I made con­tact with the re­gional man­ager they were very help­ful and visited the site on Satur­day.

“In ap­ply­ing to the Coun­cil for the li­cence to carry out the works, Eir sub­mit­ted maps from be­fore the re­cent gas pipe scheme in Moy­vane. The Coun­cil re­quire up­dated map­ping which Eir is to sub­mit and they in­formed me they can start work im­me­di­ately on Coun­cil ap­proval,” Cllr Thorn­ton said.

Moy­vane man Stephen Stack whose home is one of those af­fected by the tele­coms fault.

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