Gar­vey’s Su­perValu, Lis­towel

The Kerryman (Tralee Edition) - - BUSINESS AWARDS 2018 -

GAR­VEY’S Su­perValu has earned a solid rep­u­ta­tion over the years in the re­tail and gro­cery sec­tor and its store in the heart of Lis­towel is a ma­jor part of that suc­cess story. Sup­ply­ing the peo­ple of Lis­towel and its en­vi­rons with a first class of­fer­ing of fresh food, as well as stock­ing over 1000 prod­ucts that are sourced and pro­duced in the sur­round­ing area, is a pri­or­ity for the store. Gar­vey’s Su­perValu Lis­towel puts a huge fo­cus on cus­tomer ser­vice and prides it­self on its cus­tomer driven ap­proach, which it feels makes a fun­da­men­tal dif­fer­ence be­tween its com­peti­tors. The store was re­vamped in 2017 and man­age­ment and staff are de­lighted with the dif­fer­ence it has made to over­all cus­tomer ex­pe­ri­ence.

Em­ploy­ing over 80 staff, Gar­vey’s Su­perValu Lis­towel places a huge em­pha­sis on mo­ti­vat­ing and re­ward­ing em­ploy­ees in equal mea­sure. Weekly meet­ings are held with staff, while monthly em­ployee com­mit­tee meet­ings are also held to iron out per­ti­nent is­sues. This ap­proach is ev­i­dent in the fact the store has an ex­cel­lent rep­u­ta­tion for cus­tomer ser­vice.

An­other of the store’s key com­mit­ments is sourc­ing and sup­ply­ing lo­cal pro­duce. Cus­tomers ap­pre­ci­ate this and Gar­vey’s Su­perValu Lis­towel are com­mit­ted to this con­cept. The fo­cus on fresh and lo­cally sourced foods gives the store a huge com­pet­i­tive ad­van­tage. More­over, its in­no­va­tive dis­play along the store’s first aisle show­cases the staff and man­age­ment’s pas­sion for de­liv­er­ing fresh food.The store is also a mem­ber of Lis­towel Cham­ber Al­liance and it con­trib­utes to de­vel­op­ing ideas and ini­tia­tives to im­prove the over­all shop­ping ex­pe­ri­ence in Lis­towel. It also sup­ports some of the town’s ma­jor fes­ti­vals through­out the year. Gar­vey’s Su­perValu Lis­towel is an award win­ning store that takes im­mense pride in achiev­ing re­tail ex­cel­lence.

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