Kil­lar­ney Grand

The Kerryman (Tralee Edition) - - BUSINESS AWARDS 2018 -

THE Kil­lar­ney Grand’s ethos is one that of­fers great cus­tomer ser­vices with live mu­sic nightly. It em­ploys staff with good per­son­al­i­ties who are com­mit­ted to help­ing cus­tomers en­joy their ex­pe­ri­ence.

It be­lieves that any wel­come must start at the front door and work its way through the busi­ness, there­fore ev­ery cus­tomer is con­sid­ered a VIP.

The Kil­lar­ney Grand also hold prod­uct train­ing ses­sions with staff which en­cour­ages them to build a strong cus­tomer ori­en­tated set­ting. Team­work is vi­tally im­por­tant for the ef­fi­cient run­ning of this busi­ness so reg­u­lar ‘team build­ing’ ac­tiv­i­ties are pro­vided dur­ing the year.

This is a venue com­mit­ted to pro­vid­ing en­ter­tain­ment seven nights a week, all year round. This is a very im­por­tant as­pect of the busi­ness, es­pe­cially in a tourist de­pen­dent lo­cal­ity where pro­vid­ing en­ter­tain­ment is a pre­req­ui­site to mak­ing a last­ing im­pres­sion with vis­i­tors.

The Kil­lar­ney Grand is a lead­ing player when it comes to pro­vid­ing cus­tomers with a com­fort­able, en­joy­able and re­lax­ing ex­pe­ri­ence. It is one of Kil­lar­ney’s great venues.

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