The where Guidelines
This directory, grouped by category, is a list of establishments recommended by the editors of Where Magazine and includes regular advertisers.
INDEX TO ABBREVIATIONS T: Telephone number M1, M2…: Underground lines
MAP LOCATIONS Note that references in bold at the end of each listing (A1, B5 etc) refer to the coordinates on the street maps on pages 70-71.
SHOPPING Visitors should note that VAT is 22% and it is generally included in the price of goods.
TAX-FREE SHOPPING By law, non-EU residents are entitled to reclaim the VAT paid on items purchased and exported from the EU: before finalizing a purchase, they should ask the shop assistant whether they are eligible for a tax refund.
Shopping hours are generally from 10am to 7pm; less centrally located shops still take the traditional lunch break. Most shops are closed on Sundays (except those located in central Milan) and on Monday mornings. Ask your Concierge.
UnionPay Service Hotline: 00 800 800 95516 e-mail: firstname.lastname@example.org UnionPay is an international bankcard association based in China and serves the world's largest cardholder base. With more than 7 billion cards issued worldwide, UnionPay has become the mayor payment method of the outbound Chinese. By March 2018, almost 600,000 merchants in Italy accept UnionPay card for payment, among which 24,000 merchants are located in Milan. This allows hundred of thousands of affluent Chinese customers to shop with their favourite cards. UnionPay also actively work with famous retail groups, such as the Rinascente department stores, Value Retail outlets, SINA hotels, Aspesi fashion boutiques, Airport dutyfree shops, to provide special discount or services for UnionPay cardholders.
ENTERTAINMENT Several venues offering food are included in the Entertainment section, because they are considered as meeting places.
DINING Reservations for most restaurants are strongly advised. In Italy, service is included in the price meaning that although tipping is not compulsory, it is obviously appreciated as a sign of satisfaction. Some menus include the word “coperto”, a small surcharge corresponding to the cost of the service and bread. Although no dress code exists in Italy, semiformal clothing is usually considered de rigeur at restaurants. All restaurants and bars are non-smoking unless a separate smokers' area is specifically offered. Set meals: prices are per person and usually refer to a 3-course meal (beverages excluded). € = 30 € or less / €€ = 31-50€ / €€€ = 51-100€ / €€€€ = 101-150€ / €€€€€ = 150€ and above.