My per­fect day

Teresa Naldi

Where Naples Coast & Islands - - CONTENTS -

An in­ter­view with the owner and man­ag­ing di­rec­tor of the Ho­tels of the Royal Group Ho­tels & Re­sort

Naples in three ad­jec­tives?

Three are too few to de­scribe it! I would say friendly, chaotic, un­pre­dictable, mis­un­der­stood, the­atri­cal, artis­tic, har­mo­niously chaotic, cheer­fully con­fi­dent, unique and lots more.

Naples in three snap­shots?

A 360-de­gree view of the gulf, Un­der­ground Naples and the Neapoli­tans.

The cof­fee ri­tual. Tell us about yours?

A means of fu­elling up be­fore start­ing work but also an ex­cuse for a break.

Your favourite dish?

Desserts. In par­tic­u­lar, the choco­late cake made by our pastry chefs. A hard outer shell with a soft heart, just like the Neapoli­tans!

Where would you go for an aper­i­tivo or a din­ner?

The Royal Con­ti­nen­tal, or the Parco dei Prin­cipi in Sor­rento: a com­bi­na­tion of good food and drink with some of the most beau­ti­ful set­tings in the world.

Let’s talk about shop­ping. What do like buy­ing?

Ev­ery­thing, from the most use­ful to the most fu­tile. I en­joy buy­ing small gifts for fam­ily mem­bers and friends. The most im­por­tant thing is to choose the right gift for the right per­son. For some rea­son I never seem to man­age to choose some­thing ap­pro­pri­ate in time for birthdays, an­niver­saries or spe­cial oc­ca­sions! What is the place ‘dear­est to your heart’ in Naples? The ‘Opera Don Guanella’ in Miano which rep­re­sents all the pos­i­tive as­pects of the Neapoli­tan peo­ple but also their lim­i­ta­tions which doesn’t al­low them to have the recog­ni­tion that they de­serve.

The strong points of Neapoli­tans?

Their joie de vivre.

And their weak points?

Un­der­es­ti­mat­ing them­selves.

In terms of tourism, what is the se­cret to per­fect hos­pi­tal­ity?

An­tic­i­pat­ing the needs of clients by keep­ing abreast of the times. It’s nec­es­sary to adapt to change by hav­ing the sen­si­tiv­ity to keep the con­nec­tion with the city and its his­tory alive.

How has hos­pi­tal­ity in Naples changed over the years?

From an en­tre­pre­neur­ial view­point, ac­com­mo­da­tion providers are adapt­ing to the methods im­ple­mented by large ho­tel chains to the detri­ment of the unique hos­pi­tal­ity for which our re­gion is renowned. I main­tain that as far as stan­dard­iza­tion is con­cerned in­di­vid­u­al­ity should con­tinue to pre­vail. The trav­eler who chooses Naples as a hol­i­day des­ti­na­tion should be able to en­joy a 360-de­gree ex­pe­ri­ence of the city.

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