My perfect day
An interview with the owner and managing director of the Hotels of the Royal Group Hotels & Resort
Naples in three adjectives?
Three are too few to describe it! I would say friendly, chaotic, unpredictable, misunderstood, theatrical, artistic, harmoniously chaotic, cheerfully confident, unique and lots more.
Naples in three snapshots?
A 360-degree view of the gulf, Underground Naples and the Neapolitans.
The coffee ritual. Tell us about yours?
A means of fuelling up before starting work but also an excuse for a break.
Your favourite dish?
Desserts. In particular, the chocolate cake made by our pastry chefs. A hard outer shell with a soft heart, just like the Neapolitans!
Where would you go for an aperitivo or a dinner?
The Royal Continental, or the Parco dei Principi in Sorrento: a combination of good food and drink with some of the most beautiful settings in the world.
Let’s talk about shopping. What do like buying?
Everything, from the most useful to the most futile. I enjoy buying small gifts for family members and friends. The most important thing is to choose the right gift for the right person. For some reason I never seem to manage to choose something appropriate in time for birthdays, anniversaries or special occasions! What is the place ‘dearest to your heart’ in Naples? The ‘Opera Don Guanella’ in Miano which represents all the positive aspects of the Neapolitan people but also their limitations which doesn’t allow them to have the recognition that they deserve.
The strong points of Neapolitans?
Their joie de vivre.
And their weak points?
In terms of tourism, what is the secret to perfect hospitality?
Anticipating the needs of clients by keeping abreast of the times. It’s necessary to adapt to change by having the sensitivity to keep the connection with the city and its history alive.
How has hospitality in Naples changed over the years?
From an entrepreneurial viewpoint, accommodation providers are adapting to the methods implemented by large hotel chains to the detriment of the unique hospitality for which our region is renowned. I maintain that as far as standardization is concerned individuality should continue to prevail. The traveler who chooses Naples as a holiday destination should be able to enjoy a 360-degree experience of the city.