Ba­hamian named Hote­lier of the Year

Jamaica Gleaner - - HOSPITALITY JAM -

BA­HAMIAN HOTE­LIER Stu­art Bowe was named the 2016 Caribbean Hote­lier of the Year by the Caribbean Ho­tel and Tourism As­so­ci­a­tion (CHTA).

Bowe, the se­nior vice-pres­i­dent and gen­eral man­ager, re­sort op­er­a­tions of At­lantis Par­adise Is­land, re­ceived the cov­eted hon­our at the Caribbean Hos­pi­tal­ity In­dus­try Ex­change Fo­rum (CHIEF), hosted by CHTA, in Fa­jardo, Puerto Rico on Sunday.

Ac­cept­ing the re­gion’s pre­mier hos­pi­tal­ity award, Bowe cred­ited his grand­mother with teach­ing him ser­vice and at­ten­tion to de­tail from “clean­ing up the kitchen”.

Bowe’s con­tri­bu­tion to the hos­pi­tal­ity and tourism in­dus­try spans more than 27 years, hav­ing “cut his teeth” in cus­tomer ser­vice and man­age­ment work­ing at McDon­ald’s in his teenage years and en­ter­ing the in­dus­try as a man­age­ment trainee.

He sub­se­quently worked his way up the lad­der, stor­ing and ab­sorb­ing ev­ery ex­pe­ri­ence to hone his lead­er­ship skills. Over the years he has worked in ev­ery depart­ment and in nearly all job cat­e­gories, from dish­washer to bus­boy, from bar­tender to laun­dry at­ten­dant, from house­keep­ing to main­te­nance, and from front desk to land­scap­ing.

Stu­art earned a BA in ac­count­ing in 1986 from Florida State Univer­sity, an MBA in mar­ket­ing summa cum laude from Walden Univer­sity in 2009 and is cur­rently pur­su­ing a PhD in ap­plied man­age­ment and de­ci­sion sciences with a fo­cus on lead­er­ship and or­gan­i­sa­tional change.

Ba­hamas Prime Min­is­ter Perry Christie, in a taped con­grat­u­la­tory mes­sage, de­scribed Bowe as “an ex­em­plar” to be fol­lowed by gen­er­a­tions of Ba­hami­ans. “He is a man­ager cum laude, one who has brought the pur­suit of ex­cel­lence to his work ... (and) on be­half of the peo­ple of the Com­mon­wealth of The Ba­hamas, it is en­tirely on their be­half that I salute you for all that you have been able to do.”

CARIBBEAN EX­CEL­LENCE

“Stu­art Bowe per­son­i­fies Caribbean ex­cel­lence. He is dis­ci­plined and in­no­va­tive and a leader who in­spires gen­er­a­tions of Ba­hami­ans and Caribbean peo­ple through his ac­com­plish­ments and his hu­man­ity,” said Frank Comito, di­rec­tor gen­eral and CEO of the CHTA who pre­vi­ously served as ex­ec­u­tive vice-pres­i­dent of the Ba­hamas Ho­tel & Tourism As­so­ci­a­tion.

Bowe was posted to Dubai from 2008 to 2010 to over­see the grand open­ing of the At­lantis, Palm Jumeirah, serv­ing as vice pres­i­dent of re­sort op­er­a­tions in the Mid­dle East.

Re­turn­ing to The Ba­hamas, he be­came ac­tive in the Ba­hamas Ho­tel & Tourism As­so­ci­a­tion, es­tab­lish­ing nu­mer­ous school pro­grammes to help chil­dren un­der­stand the im­por­tance of tourism and ca­reer op­por­tu­ni­ties in the sec­tor. The ju­nior hote­lier pro­gram he was in­stru­men­tal in set­ting up in pri­mary and se­condary schools has im­pacted more than 4,000 stu­dents.

Now in his third con­sec­u­tive term, Stu­art Bowe is the longest serv­ing pres­i­dent of the Ba­hamas Ho­tel & Tourism As­so­ci­a­tion, and he cur­rently serves as first vice-pres­i­dent of the Caribbean Ho­tel and Tourism As­so­ci­a­tion.

Also in win­ners’ row on Sunday, Bar­ba­dian Heather Hinds, gen­eral cook at The Club Bar­ba­dos Re­sort & Spa, was named Caribbean Em­ployee of the Year, while Ja­maica’s Der­rick Wright, an in­come au­di­tor at The Tyrall Club in Ja­maica was named Caribbean Su­per­vi­sor of the Year. James Hep­ple, pres­i­dent and CEO of the Aruba Ho­tel and Tourism As­so­ci­a­tion, cap­tured the Caribbean As­so­ci­a­tion Ex­ec­u­tive of the Year Award.

CHIEF also pre­sented awards in the ar­eas of op­er­a­tions, sales and mar­ket­ing, en­vi­ron­men­tal sus­tain­abil­ity and tech­nol­ogy, the four themes of the con­fer­ence.

In op­er­a­tions, Ocean Two Re­sort & Res­i­dences of Bar­ba­dos was the win­ner with spe­cial men­tion go­ing to Baoase Lux­ury Re­sort in Cu­ra­cao and Puerto Rico’s El Con­quis­ta­dor Re­sort.

For the best prac­tice in sales and mar­ket­ing, the win­ner was Bar­ba­dos’ El­e­gant Ho­tels Group with The Somerset on Grace Bay in Turks and Caicos, and Sy­napse, LLC, a dig­i­tal mar­ket­ing agency in Puerto Rico, get­ting spe­cial hon­ors.

The re­cip­i­ent of the CHIEF Award for En­vi­ron­men­tal Sus­tain­abil­ity was The Tryall Club in Ja­maica with spe­cial honours go­ing to Aruba’s Bu­cuti & Tara Beach Re­sort and True Blue Bay Bou­tique Re­sort of Gre­nada.

The re­cip­i­ent of the CHIEF Award for Tech­nol­ogy was the Aruba Tourism Author­ity and its ad­ver­tis­ing agency Con­cept Farm.

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