Fu­jitsu driv­ing digital trans­for­ma­tion for cus­tomers

Jamaica Gleaner - - TODAY - Bar­bara Elling­ton Pub­lic Af­fairs Edi­tor bar­bara.elling­ton@glean­erjm.com

MERVYN EYRE has seen many ad­vances in the tech­nol­ogy busi­ness hav­ing been with Fu­jitsu Caribbean (pre­vi­ously In­ter­na­tional Com­put­ers Lim­ited); 20 years later, he is still fired up for the job.

Fu­jitsu supplies cus­tomers with ev­ery­thing, from servers to de­vices, and are not shy to boast that theirs are the fastest com­put­ers in the world, cater­ing to large en­ter­prises and gov­ern­ments.

In the re­gion, Fu­jitsu is lo­cated in Trinidad, The Ba­hamas, Bar­ba­dos, Ja­maica, Mex­ico and Cen­tral Amer­ica. Fu­jitsu are in­no­va­tors who sup­ply tech­no­log­i­cal prod­ucts, in­fra­struc­ture prod­ucts, soft­ware ser­vices, cloud ser­vices and busi­ness con­sul­tancy ser­vices to clients.

In an in­ter­view with The Gleaner, Eyre said Fu­jitsu is equipped and ready to take its clients for­ward to nav­i­gate the ad­vances in digital trans­for­ma­tion that has been tak­ing place in the tech­no­log­i­cal and fi­nan­cial are­nas. Digital trans­for­ma­tion is also hap­pen­ing in many other in­dus­tries in the age when tech­nol­ogy is in­flu­enc­ing and im­pact­ing more of the world.

“With digital tech­nol­ogy in­dus­tries such as taxi ser­vice Uber, and even in­ter­na­tional air, bed and break­fast va­ca­tion travel com­pa­nies hav­ing op­tions pre­vi­ously un­avail­able to take their busi­nesses glob­ally digital trans­for­ma­tion will be dis­rupt­ing the way we have all done busi­ness up to this point so far, mak­ing it that much more ex­cit­ing,” said Eyre.

The fi­nan­cial in­dus­try is an­other ma­jor area that will be af­fected by digital dis­rup­tion with in­creased use of tech­nolo­gies such as Blockchain, which will al­low more pay­ments to be ex­e­cuted with­out go­ing through a clear­ing house. This, along with other ex­cit­ing tech­no­log­i­cal in­no­va­tions, is poised to be the next gen­er­a­tion of the In­ter­net.

FOUR WAVES

Eyre out­lined the four waves of tech­no­log­i­cal ad­vance­ment that have led to and will con­tinue into the fu­ture. 1. Glob­ally, the In­ter­net is now the de­fault plat­form for in­for­ma­tion ex­change and the pro­cess­ing of trans­ac­tions. 2. Mo­bile com­mu­ni­ca­tion has in­creased with ac­cess pos­si­ble any­where, any­time. Smart­phones are now like mini com­put­ers with high ca­pa­bil­ity to gen­er­ate more data, thus in­creas­ing learn­ing ca­pa­bil­ity for ev­ery­one. 3. We are liv­ing in the age of the ‘In­ter­net of things’, such as cars, bulbs, kiosks, se­cu­rity sys­tems and wire­less routers that all help peo­ple to ac­cess far more goods and ser­vices and im­prove the qual­ity of life. 4. Ar­ti­fi­cial intelligence is now bring­ing new lev­els of busi­ness in­sight, au­to­ma­tion and knowl­edge to all in­dus­tries , fun­da­men­tally chang­ing busi­ness mod­els and

how things are done.

“In a digital world, you ei­ther dis­rupt or you will be dis­rupted,” Eyre told The Gleaner adding, “Through our con­stant pur­suit of in­no­va­tion, we aim to con­trib­ute to the cre­ation of a net­worked so­ci­ety that is re­ward­ing and se­cure, bring­ing about a pros­per­ous fu­ture for peo­ple across the re­gion.”

He said also that in­dus­tries must ul­ti­mately en­sure that tech­nol­ogy is ap­plied to hu­man-cen­tric ac­tiv­i­ties that trans­form cus­tomers’ lives though new ex­pe­ri­ences.

The Fu­jitsi Caribbean head said his com­pany would con­tinue to im­prove and im­pact the lives of peo­ple through in­no­va­tion as they drive digital trans­for­ma­tion across all in­dus­tries. They will also fo­cus on pro­vid­ing a port­fo­lio of tech­nolo­gies and ser­vices to ease this process of trans­for­ma­tion for their cus­tomers.

PA­TRICK PLANTER/ PHO­TOG­RA­PHER

Mervyn Eyre – head, Fu­jitsu Caribbean, Cen­tral Amer­ica and Mex­ico Caribbean – makes his point dur­ing the in­ter­view.

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