Dis­grace­ful med­i­cal treat­ment from CRH

Jamaica Gleaner - - PEOPLE'S REPORT - AN­DREW BEDASSE Ed­u­ca­tor an­drewbe­dasse@ya­hoo.com Lucea PO, Hanover

A FEW days ago, I vis­ited Cornwall Re­gional Hos­pi­tal’s (CRH) Ac­ci­dent and Emer­gency De­part­ment, tak­ing an un­cle of mine for emer­gency treat­ment and had to wait for six hours be­fore fi­nally re­ceiv­ing med­i­cal in­ter­ven­tion for him from doc­tors at the Type One med­i­cal fa­cil­ity and af­ter see­ing two doc­tors.

The wait was long and painstak­ing, and the emer­gency wait­ing room was half-filled and nurses and doc­tors from per­sonal ob­ser­va­tion were work­ing at a slow pace, ex­hibit­ing very lit­tle con­cern for pa­tients. The nurses and two doc­tors who at­tended to my un­cle were rude, un­car­ing and ob­nox­ious and op­er­ated as if pa­tients were not hu­man and had no hu­man feel­ings.

The Ac­ci­dent and Emer­gency De­part­ment of the CRH is poorly or­gan­ised and in­ef­fi­cient in many re­spects. Per­sons wait­ing for emer­gency med­i­cal treat­ment were at

times very an­noyed at the hours and hours in wait­ing time that they were en­dur­ing for treat­ment and at times were heard shout­ing for help. This is a dis­grace­ful in­dict­ment on the man­age­ment of the hos­pi­tal. The re­stroom lo­cated at the ca­su­alty de­part­ment was filthy and smelly, caus­ing one’s stom­ach to get up­set on en­ter­ing the re­stroom area. An­other dis­grace.

Af­ter my un­cle was treated by doc­tors, he re­ceived a pre­scrip­tion. We went to the hos­pi­tal’s phar­macy, where we waited an­other two hours be­fore reach­ing the dis­pen­sary pre­scrip­tion win­dow, only to be cal­lously told in a harsh tone that the three pre­scrip­tion items had been out of stock for the past six weeks, ac­cord­ing to the phar­ma­cist.

DIS­RE­SPECT­FUL CON­DUCT

I am call­ing upon the min­is­ter of health, Dr Christo­pher Tufton, to im­me­di­ately con­duct a thor­ough in­ves­ti­ga­tion into the op­er­a­tions at the CRH and, there­after, take the rel­e­vant steps to rec­tify the dis­or­gan­i­sa­tion and lengthy wait­ing time that per­sons have to en­dure at the hos­pi­tal’s Ac­ci­dent and Emer­gency De­part­ment, the de­plorable and dis­re­spect­ful con­duct of nurses and doc­tors who serve there, and the short­age of drugs at the hos­pi­tal’s phar­macy.

I am told by other per­sons who use the phar­macy that on most oc­ca­sions pre­scrip­tion drugs are out of stock. What are we pay­ing taxes for? To be hu­mil­i­ated by doc­tors and be wait­ing for some six hours be­fore be­ing treated at the CRH’s Ac­ci­dent and Emer­gency De­part­ment?

My un­cle and I were truly dis­ap­pointed and shocked at the poor treat­ment which we re­ceived at the CRH. The hos­pi­tal needs a to­tal man­age­rial change, with an ef­fec­tive CEO ap­pointed and a new se­nior med­i­cal of­fi­cer as well. Things can­not con­tinue in this dis­grace­ful way and, reg­u­larly, I hear per­sons bit­terly com­plain­ing about the long wait­ing hours at the ca­su­alty and clinic de­part­ments at the hos­pi­tal.

Min­is­ter Tufton, I im­plore you to ad­dress the many prob­lems af­fect­ing the CRH and take ac­tion forth­with. Doc­tors are sup­posed to be car­ing, po­lite and pro­fes­sional per­sons.

We tax­pay­ers are en­ti­tled to first­class med­i­cal treat­ment at ev­ery pub­licly op­er­ated and funded hos­pi­tal.

FILE

The Cornwall Re­gional Hos­pi­tal in Mon­tego Bay, St James.

Dr Christo­pher Tufton, Ja­maica’s health min­is­ter.

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