HR ex­perts want cul­tural in­tel­li­gence to shape per­for­mance

Jamaica Gleaner - - ENTERTAINMENT - (keisha.hill@glean­erjm.com)

From left: Michael Wil­liams, ex­ec­u­tive di­rec­tor (act­ing), Mona School of Busi­ness and Man­age­ment; Sharon Hay-Web­ster, se­nior ad­viser, Min­istry of Ed­u­ca­tion, In­for­ma­tion and Youth; In­grid Em­mons, hu­man re­source di­rec­tor, San­dals Group; and Karl Wil­liams, pres­i­dent, The Hu­man Re­source Man­age­ment As­so­ci­a­tion of Ja­maica, pose for the cam­era.

IN TO­DAY’S global econ­omy, hu­man re­source pro­fes­sion­als, man­agers and em­ploy­ees work with peo­ple from a va­ri­ety of cul­tural back­grounds daily. This di­ver­sity can pose im­por­tant ques­tions as to how or­gan­i­sa­tions can use it to achieve its goals as well as cre­at­ing a warm and nur­tur­ing en­vi­ron­ment for em­ploy­ees.

The Hu­man Re­source Man­age­ment As­so­ci­a­tion of Ja­maica (HRMAJ), in col­lab­o­ra­tion with Mona School of Busi­ness and Man­age­ment (MSBM), re­cently com­mem­o­rated the fourth an­nual hu­man re­source lec­ture, ‘Cul­tural In­tel­li­gence, Shap­ing a High Per­for­mance Work­force’ at the Univer­sity of the West Indies, Mona.

The lec­ture fo­cused on the im­por­tance of HR in the or­gan­i­sa­tion, suc­cess­fully util­is­ing HR tools and other HR con­cepts such as cul­tural in­tel­li­gence, core and flex, fea­tur­ing guest lec­turer In­grid Em­mons hu­man re­source di­rec­tor, San­dals Group. Ac­cord­ing to Em­mons, the con­cept ‘core’ rep­re­sents val­ues while ‘flex’ rep­re­sents the abil­ity to adapt. A strong core makes for a de­lib­er­ate flex when ex­am­in­ing the ex­pec­ta­tions of em­ploy­ees and busi­ness based on role and func­tion.

UNIQUE CHAL­LENGES

She added that HR per­son­nel ex­pe­ri­ence unique chal­lenges in en­sur­ing that the core of the or­gan­i­sa­tion matches with the core of the peo­ple they choose to hire.

She be­lieves that once the core of an or­gan­i­sa­tion aligns with the core of staff, then there would be in­ter­est and drive to work and com­plete tasks. Pres­i­dent of the HRMAJ, Karl Wil­liams, said con­stant im­prove­ment is what causes pos­i­tive changes in the work en­vi­ron­ment.

“HR is the core of the or­gan­i­sa­tion. We should be able to cham­pion change. We have to en­gage col­lab­o­ra­tion and com­mit to change and im­prove­ment. As HR pro­fes­sion­als, we have the pol­icy man­u­als and we have to con­stantly make an ef­fort to avoid cre­at­ing “prece­dences”, said Wil­liams.

The event, which was spon­sored by LASCO, saw UWI stu­dents, staff, fac­ulty and HR per­son­nel across in­dus­tries in at­ten­dance.

HRMAJ and MSBM have had a long-stand­ing part­ner­ship that ex­plores the prac­tices in hu­man re­sources man­age­ment in the­ory while also pro­vid­ing the op­por­tu­nity for prac­ti­cal ex­er­cises that ben­e­fit stu­dents. One of these part­ner­ships is the HR stu­dent club, where stu­dents and prac­tis­ing hu­man re­source pro­fes­sion­als met reg­u­larly to im­part the val­ues of the pro­fes­sion and also pro­vide pro­fes­sional help and guid­ance. GET YOUR cos­tume ready again! Trick or treat with the chil­dren at ‘Boo at the Zoo’ at the Hope Gar­dens and Zoo on Satur­day, Oc­to­ber 29.

With treat sta­tions, an­i­mal demon­stra­tions and dec­o­rated trails, this fright­fully fun even­ing is a treat for the whole fam­ily. An en­ter­tain­ment stage will fea­ture ma­gi­cians, jug­glers and good­ies for all ages, in­clud­ing adults.

Su­per he­roes, zombies and princesses will all en­joy a com­mem­o­ra­tive Boo at the Zoo trick-or-treat bag, an­i­mal ex­pe­ri­ences and zoo ed­u­ca­tion sta­tions. In ad­di­tion, there will be Hal­loween­themed an­i­mal pre­sen­ta­tions, spooky en­ter­tain­ment, ghoul­ish give­aways and much more.

Sheila Ben­jamin McNeill, group di­rec­tor in charge of pub­lic re­la­tions and ad­ver­tis­ing at the Guards­man Group, told The Gleaner that “the ‘spook-tac­u­larly’ pop­u­lar Hal­loween cel­e­bra­tion is back and big­ger than ever, it’s an event not to be missed.”

“This year your favourite zoo will be trans­formed into a fright­fully fun even­ing, with trick-or­treat tours, spook­tac­u­lar trail, haunted house, prizes and sur­prises. It is bound to be a mag­i­cal time for the en­tire fam­ily,” McNeill said.

Ac­cord­ing to Re­becca Harper, gen­eral man­ager at Hope Zoo, the event will be about fam­ily, fun and en­ter­tain­ment for every­one. “It will be a spec­tac­u­lar oc­ca­sion. We want every­one to come out in their cos­tumes, be­cause there will be prizes for the Best Fam­ily, Best Boy, Best Girl and Best Adult cos­tume,” Harper said.

Pre-sold tick­ets for $1,200 are avail­able at Baby Bop, Candy Craze, Fon­tana Phar­macy and at the Hope Zoo. Tick­ets will also be avail­able at the event for $1,500. For fur­ther in­for­ma­tion, call 927-1085, or email book­ings@hope­zook­ingston.

CON­TRIB­UTED

BEN­JAMIN MCNEILL

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