HR experts want cultural intelligence to shape performance
From left: Michael Williams, executive director (acting), Mona School of Business and Management; Sharon Hay-Webster, senior adviser, Ministry of Education, Information and Youth; Ingrid Emmons, human resource director, Sandals Group; and Karl Williams, president, The Human Resource Management Association of Jamaica, pose for the camera.
IN TODAY’S global economy, human resource professionals, managers and employees work with people from a variety of cultural backgrounds daily. This diversity can pose important questions as to how organisations can use it to achieve its goals as well as creating a warm and nurturing environment for employees.
The Human Resource Management Association of Jamaica (HRMAJ), in collaboration with Mona School of Business and Management (MSBM), recently commemorated the fourth annual human resource lecture, ‘Cultural Intelligence, Shaping a High Performance Workforce’ at the University of the West Indies, Mona.
The lecture focused on the importance of HR in the organisation, successfully utilising HR tools and other HR concepts such as cultural intelligence, core and flex, featuring guest lecturer Ingrid Emmons human resource director, Sandals Group. According to Emmons, the concept ‘core’ represents values while ‘flex’ represents the ability to adapt. A strong core makes for a deliberate flex when examining the expectations of employees and business based on role and function.
She added that HR personnel experience unique challenges in ensuring that the core of the organisation matches with the core of the people they choose to hire.
She believes that once the core of an organisation aligns with the core of staff, then there would be interest and drive to work and complete tasks. President of the HRMAJ, Karl Williams, said constant improvement is what causes positive changes in the work environment.
“HR is the core of the organisation. We should be able to champion change. We have to engage collaboration and commit to change and improvement. As HR professionals, we have the policy manuals and we have to constantly make an effort to avoid creating “precedences”, said Williams.
The event, which was sponsored by LASCO, saw UWI students, staff, faculty and HR personnel across industries in attendance.
HRMAJ and MSBM have had a long-standing partnership that explores the practices in human resources management in theory while also providing the opportunity for practical exercises that benefit students. One of these partnerships is the HR student club, where students and practising human resource professionals met regularly to impart the values of the profession and also provide professional help and guidance. GET YOUR costume ready again! Trick or treat with the children at ‘Boo at the Zoo’ at the Hope Gardens and Zoo on Saturday, October 29.
With treat stations, animal demonstrations and decorated trails, this frightfully fun evening is a treat for the whole family. An entertainment stage will feature magicians, jugglers and goodies for all ages, including adults.
Super heroes, zombies and princesses will all enjoy a commemorative Boo at the Zoo trick-or-treat bag, animal experiences and zoo education stations. In addition, there will be Halloweenthemed animal presentations, spooky entertainment, ghoulish giveaways and much more.
Sheila Benjamin McNeill, group director in charge of public relations and advertising at the Guardsman Group, told The Gleaner that “the ‘spook-tacularly’ popular Halloween celebration is back and bigger than ever, it’s an event not to be missed.”
“This year your favourite zoo will be transformed into a frightfully fun evening, with trick-ortreat tours, spooktacular trail, haunted house, prizes and surprises. It is bound to be a magical time for the entire family,” McNeill said.
According to Rebecca Harper, general manager at Hope Zoo, the event will be about family, fun and entertainment for everyone. “It will be a spectacular occasion. We want everyone to come out in their costumes, because there will be prizes for the Best Family, Best Boy, Best Girl and Best Adult costume,” Harper said.
Pre-sold tickets for $1,200 are available at Baby Bop, Candy Craze, Fontana Pharmacy and at the Hope Zoo. Tickets will also be available at the event for $1,500. For further information, call 927-1085, or email bookings@hopezookingston.