Брон­дау ор­та­лы­ғы Reservation Centres Цен­тры бро­ни­ро­ва­ния

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abu dhabi

ABU DHABI INTERNATIONAL

Airport (AUH)

Airport ticket office

ADAS Ticket Desk, Terminal 1, Departure Hall

Tel: +971 2 5757 025

E-mail: auhtktap@eim.ae

Opening hours: 24 hours, Mo.-su. Airport business class lounge Etihad Airways Business

Class Lounge

Location: Airside, immediately after passport control

Opening hours: 24 hours, Mo.-su.

amsterdam

AMSTERDAM SCHIPHOL Airport (AMS) Airport ticket office

Air Agencies Ticket Desk, Terminal 3, Departure Hall

Tel: +31 20 316 1945 /19 46.

E-mail: ticketdesk.spl@airagencies.nl Opening hours: 08:00-16:00, Mo.-fr., 08:00-15:00, Sa.-su., 17:00-20:00, Mo. Airport business class lounge Servisair Menzies Aviation Lounge Location: Airside, after Passport Control, Non-schengen, East Wing, 2nd floor between Concourse

E and F, Lounge 41

Opening hours: 06:00-23:00, Mo.-su.

antalya

(Seasonal flights only. May to October) ANTALYA Airport (AYT)

Airport ticket office

Fly Service Ticket Desk, Terminal 1, Departure Level. Tel: +90 242 3303386 E-mail: aytops@flyserviceturkey.com Opening hours: 09:00-19:00, Mo.-su. Airport business class lounge

Elite Class Lounge

Location: Airside, after passport control, above the Duty Free Shop, opposite Gate 11

Opening hours: 24 hours, Mo.-su.

Bangkok

City office : 140/11 ITF Tower , 9rd floor, Silom road., Suriyawong, Bangrak

Tel: +66 2 236 7617/8, +66 2 236 8456 Fax: +66 2 236 8457

E-mail: Bkk.reservations@airastana. com

BANGKOK SUVARNABHUMI

Airport (BKK)

Airport ticket office

Sky Care Aviation Services Ticket Desk, Main Terminal, Departure Hall, Opposite Check-in Row U

Tel: +66 2 1343304 or +66 2 1320850 E-mail: airastana@skycare-bkk.com Opening hours: 3 hours before scheduled time of departure

Airport Business class lounge

Louis Tavern CIP First Class Lounge Location: Airside, after passport control, 3rd Floor, Concourse G, opposite Gate 1 Opening hours: 24 hours, Mo.-su.

Baku

CITY OFFICE: Demirchi Tower, 2nd floor, Khojali St, 37, AZ1025, Baku Tel: +99412 404 75 15

E-mail: gyd.reservations@airastana. com

BAKU HEYDAR ALIYEV INTERNATIONAL

Airport (GYD)

Airport business class lounge

Buta Lounge

Location: South Terminal, airside, on the left side after passport control, 2nd floor

Opening hours: 24 hours, Mo.-su.

Beijing

CITY OFFICE: Air Astana, office 517,

5th floor, Beijing Lufthansa Center Office Building

50 Liangmaqiao Road,

Chaoyang District, Beijing, 100016 P.R.C.

Tel: +86 10 64651030, 64665067.

Fax: +86 10 64622039

E-mail: beijing@airastana.com BEIJING CAPITAL INTERNATIONAL Airport (PEK)

Airport ticket office

Air Astana ticket desk, Terminal 2,

3rd Floor, Room 32270

Tel: +86 10 64566970

E-mail: pek.airport@airastana.com Opening hours: 15:00-24:00 hours, Mo.-su.

Airport business class lounge Beijing Aviation Ground Services (BGS) First Class Lounge Location: Airside, after passport control, opposite Gate 11

Opening hours: 06:00-02:00, Mo.-su.

Bishkek

BISHKEK MANAS INTERNATIONAL Airport (fru)

Airport ticket office

Air Astana Ticket Desk @ Check-in Desk

International Terminal, Departure Hall Tel: +996 312 906906

E-mail: fru.airport@airastana.com Opening hours: 3 hours before scheduled time of departure

Airport business class lounge Currently not available

dushanbe

INTERNATIONAL Airport (DYU) Airport ticket office

Air Astana Ticket Desk

@ Check-in Desk

International Terminal,

Departure Hall

Tel: +992 37 601 82 00

E-mail: dyu.airport@airastana.com Opening hours: 2 hours before scheduled time of departure Airport business class lounge Currently not available

delhi

City office: Air Astana Delhi,

Deepika Travels

207, N-1, BMC House, Middle Circle, Connaught Place, New Delhi 110001 Tel: +91 11 41521425, +91 11

23711225, +91 11 23711226

E-mail: del.sales@airastana.com airastana@deepikatravels.com del.reservations@airastana.com DELHI indira GANDHI INTERNATIONAL

Airport (DEL)

Airport ticket office

Air Astana Ticket Desk @ Check-in Desk

Terminal 2, Departure Hall

Tel: +911125655230, +91119811066029 E-mail: del.airport@airastana.com Opening hours: 3 hours before scheduled time of departure

Airport business class lounge

ITC Green Lounge

Location: Airside, after passport control, Retail Level 3

Opening hours: 24 hours, Mo.-su.

Frankfurt

City office: Air Astana, c/o AVIAREPS AG

Kaiserstrasse 77, 60329

Frankfurt am Main, Germany

Tel: +49 (0) 69 770 673 022

Fax: +49 (0) 69 770 673 028

E-mail: fra.reservations@ airastana.com frankfurt RHEIN MAIN INTERNATIONAL Airport (fra) Airport ticket office c/o Ibero Airport Service Gmbh Terminal 1, Hall C, Counter 729.5

(Air Astana Check-in , T1, Hall C, Counter 769-772)

Tel: +49 (0) 69 690 73017

Fax: +49 (0) 69 690 590035

Opening hours: 16.25-18.10

E-mail: fra.airport@airastana.com Airport business class lounge Lufthansa Business Lounge & Lufthansa Senator Lounge Terminal 1, Departure Hall C (Non-schengen). Near Gates C14-C16

Air Canada Maple Leaf Lounge Terminal 1, Hall B (Level 3)

hanover

(Seasonal flights only. May to September)

HANOVER LANGENHAGEN Airport (HAJ)

Airport ticket office

Aviation Handling Services (AHS) Ticket Desk,

Terminal B, Departure Level

Tel: +49 511 9772223

E-mail: hajkx@ahs-de.com

Opening hours: 07:00-20:00, Mo.-fr., 07:00-18:00, Sa., 11:00-19.00, Su. Airport business class lounge

Karl Jatho Lounge, Location: Before passport control, Departure Level between Terminal A & B, Opening time: 05:00-20:30

AHS Ticketdesk Terminal B Opening hours: 08:00 - 20:30.

hong kong

HONG KONG INTERNATIONAL Airport (HKG)

Airport ticket office

Air Astana Ticket Desk

Ticketing Desk, Terminal 1, Level 6 (departure level), Aisle D

Tel: +852 2116 8718

Opening hours: 06:00–23:00, Mo.–su. Airport business class lounge

Plaza Premium Lounge

Location: Level 7 (Departure level), Terminal 1 (Use escalator or lift near Gate 40)

Opening Hours: 24 hours, Mo-su

istanbul

City office: Propa Plaza, Kore Şehidleri Cad. No 4,

Kat 2, Daire 11, Zincirlikuyu, Istanbul Тел.: +90 212 343 49 60/61

Факс: +90 212 343 49 63

Ча­сы ра­бо­ты: 08:00 -18:00

E-mail: ist.sales@airastana.com ISTANBUL ATATURK INTERNATIONAL Airport (ist) Airport ticket office

Air Astana Ticket Desk, International Terminal, Departure Level, Counter DL3920

Tel: +90 212 465 5392 / 5393

E-mail: ist.airport@airastana.com Opening hours: 3 hours before scheduled time of departure

Airport business class lounge Millenium Lounge

Location: Airside, after passport control, on the right side, 2nd floor above the food court

Opening hours: 24 hours, Mo.-su.

Jakarta

City office: Setiabudi Atrium Building, 2nd Floor Suite 207A Jl. HR Rasuna Said Super Kav. 62, Kuningan Jakarta 12920 Tel: +6221 521 0435

Fax: +6221 521 0585

E-mail: ticketing-kc@ aviationindonesia.com

kazan

INTERNATIONAL Airport

KAZAN (KZN)

Airport ticket office

Air Astana Ticket Desk @ Check-in Desk

International Terminal 1, Departure Hall Tel: +7 917 8513653

E-mail: kzn.airport@airastana.com Opening hours: 3 hours before scheduled time of departure

Airport business class lounge Currently not available

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