Mo­torists cite chal­lenges in dig­i­tal park­ing pay ser­vices

Daily Nation (Kenya) - - COUNTY NEWS - BY COLLINS OMULO

Mo­torists us­ing dig­i­tal park­ing pay­ment ser­vice Jambo Pay are com­plain­ing of sys­temic chal­lenges.

They cite slow­ness, tech­nol­ogy fail­ure and de­lays forc­ing most of them to pay man­u­ally af­ter their ve­hi­cles have been clamped.

Mo­torists are re­quired to pay Sh300 dig­i­tally through Jambo Pay as park­ing fees.

Josephine Wangeci, who parks on Ki­mathi Street, said the ser­vice was slow.

“The sys­tem is very slow and prone to de­lays,” she said.

An­other mo­torist, Paul Njoroge, said the sys­tem can take sev­eral hours be­fore one gets a re­sponse, thereby caus­ing in­con­ve­nience.

But Jambo Pay boss Dan­son Mu­chemi de­nied the claims, say­ing the sys­tem was one of the best dig­i­tal plat­forms serv­ing 3.2 mil­lion users.

FILE | NA­TION

Cars clamped on Ki­mathi Street.

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