SOUGHT HELP FROM BOE­ING TO REC­TIFY PROB­LEM

The Star (Kenya) - - News -

Ac­cord­ing to Kenya Air­ways, this was the first time the prob­lem oc­curred on the world­wide 787 fleet. It said it sought as­sis­tance from Boe­ing. “Boe­ing rep­re­sen­ta­tives, to­gether with our engi­neer­ing sup­port team, were in­volved in trou­bleshoot­ing and the fi­nal re­turn to ser­vice­abil­ity. This took longer than ex­pected,” it said. The state­ment said one of the air­line’s B787 Dream­lin­ers last week ex­pe­ri­enced a tech­ni­cal prob­lem in Hanoi, Viet­nam. As part of the re­cov­ery of op­er­a­tions, it ex­pe­ri­enced some prob­lems get­ting its pas­sen­gers re­booked on other flights and car­ri­ers.

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