Go-slow to blame for can­cel­la­tion of KQ flights

Ngunze says the air­line is fac­ing high staff at­tri­tion be­cause of mas­sive poach­ing by Mid­dle East firms.

The Star (Kenya) - - Front Page - PA­TRICK VIDIJA @vidi­jap­atrick

A go-slow by Kenya Air­ways tech­ni­cians is to blame for the week­end mess that left many pas­sen­gers stranded, in­sid­ers have told the Star.

Sources at the Jomo Keny­atta In­ter­na­tional Air­port said for some time, the tech­ni­cians have been at log­ger­heads with the man­age­ment.

The sources said the tech­ni­cians were also wor­ried about the mass res­ig­na­tions of col­leagues in the engi­neer­ing depart­ment.

They in­di­cated the ma­jor­ity of en­gi­neers had re­signed for greener pas­tures, leav­ing a lot of work­load. The air­line has about 600 en­gi­neers. The tech­ni­cal depart­ment has been grap­pling with staff short­age.

CEO Mbuvi Ngunze said the air­line is fac­ing high staff at­tri­tion be­cause of mas­sive poach­ing by the Mid­dle East firms.

He said the man­age­ment un­der­stands this and is tak­ing ac­tion. “We are look­ing for ini­tia­tives and al­ter­na­tives to re­tain our staff,” Mbuvi said dur­ing the an­nual gen­eral meet­ing on Thurs­day.

A press state­ment sent by KQ’s pub­lic re­la­tions agency dis­missed the claims it can­celled more than 24 flights at the week­end be­cause of the go-slow.

Ac­cord­ing to the state­ment, only one flight was can­celled on Sun­day. But the Star es­tab­lished KQ2577, KQ2610, KQ2577, KQ8655, KQ8608, KQ8609, KQ2256 and KQ2720 were among the can­celled flights on Sun­day. Oth­ers were KQ2256, KQ8604, KQ8605, KQ8654, KQ436, KQ8655 and KQ437.

“Kenya Air­ways wishes to re­as­sure its pas­sen­gers the op­er­a­tional chal­lenges ex­pe­ri­enced over the week­end, which led to in­ad­ver­tent delays have been ad­dressed,” the state­ment read.

“We had delays on the Mom­basa op­er­a­tions for KQ608/9 and the af­ter­noon Jam­bo­jet flights. Jam­bo­jet was ex­pe­ri­enc­ing non-avail­abil­ity of two air­craft. This led to sig­nif­i­cant delays. These flights were fully re­cov­ered, al­beit in­con­ve­nience to our fly­ing guests.”

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