KRA does well by educating and in building trust
Taxpayer education by the Kenya Revenue Authority can’t easily be ignored. Unlike in the past, points of dispensing crucial information about taxes are not only more numerous but also readily available now. More offices such as iTax Support Centres are easily accessible to the common mwananchi. KRA was among exhibitors at the ASK shows where people enquired about tax issues. For those on social media, KRA is present and queries are promptly answered. It is good KRA is transiting from enforcement to building trust.
DANIEL MURIGI Kitale