NTSA too feeble to control ‘chaotic’ matatu sector
Given the chaotic sector that has become Public Service Transport, a Facebook user posted a photo of a pimped up matatu. He seemed to applaud it for crossing over a landscaped divider into the opposite lane. Most users condemned the post, accusing the matatu sacco it belonged to of reckless driving and passenger harassment by the crew. However, in defence of the rot in the industry, one social media user, who apparently works in the industry, attributed the rush to the high targets set by employers. This shows that despite efforts by the NTSA to restore sanity in the industry, those attempts are too subtle to be felt. Sometime back, the authority came up with the ubiquitous ‘zusha’ stickers, which encourage passengers to openly speak up against careless driving. Sadly, the stickers didn’t have contact information. That’s what these efforts are. Ineffective.
KEVIN OWINO Maseno University