The Star (Kenya) - - News Business -

It’s nor­mal to shy away from

dis­agree­ing with your boss. You may think that do­ing so will make your man­ager per­ceive you neg­a­tively or trig­ger a de­fen­sive re­ac­tion. But most man­agers report that they don’t hear enough al­ter­na­tive points of view. To dis­agree con­struc­tively, try these things:

Pro­vide sug­ges­tions that your

man­ager can act on, not just ob­jec­tions. In­stead of point­ing out that a sys­tem is faulty, say: “How about we con­tact oth­ers in the in­dus­try who have used this sys­tem to see if they’re hav­ing the same prob­lems?” Bi­nary choices (“your way or my way”) are likely to meet re­sis­tance.

Avoid “hot but­ton” lan­guage.

For ex­am­ple, if your boss al­ways re­coils when some­one de­scribes an ap­proach as a “best prac­tice” or “the next big thing,” find an­other way to ex­press your­self.

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