(+) DE­PART­MENTS THAT DRAW THE MOST COM­PLAINTS FROM THE PUB­LIC

The Star (Kenya) - - Big Read -

Po­lice, land, ju­di­ciary and pen­sion de­part­ments top the list of gov­ern­ment of­fices that have most com­plaints against them from the pub­lic.

-On po­lice, even though the new con­sti­tu­tion turned them to a ser­vice, the Om­buds­man ob­serves that they have stuck to a cul­ture of force, bru­tal­ity, hu­man rights abuses, en­tan­gled in cor­rup­tion

-On land, most com­plaints range from cor­rup­tion by land of­fi­cials, dou­ble al­lo­ca­tion, miss­ing files, de­lays in pro­cess­ing ti­tles, land grab­bing and fraud­u­lent trans­ac­tions that some­times stem from un­re­solved land in­jus­tices.

-On ju­di­ciary, dis­sat­is­fac­tion from cit­i­zens in­cludes cases that take too long to be re­solved, miss­ing court files, cor­rup­tion, mis­con­duct and abuse of of­fice by court of­fi­cials.

-On pen­sions, more than 80 per cent of pen­sion­ers face hur­dles in ac­cess­ing their stipends or pack­ages, which in­cludes in­abil­ity to ac­cess their pen­sions, stopped pay­ment and less pay­ment than that they are en­ti­tled to.

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