Western Union and KCB in joint mobile money transfer
KCB and Western Union have launched a mobile money transfer service that allows KCB customers to transfer money directly from abroad via Western Union. “We believe that leveraging relationships with trusted brands like Western Union is an important way to facilitate access to banking services for both banked and non-banked consumers,” KCB head of digital financial services and mobile payments Edward Ndichu said. KCB customers can access the platform by dialing *522# on their mobile phones, and following the prompt. Customers can collect money sent via the service from all KCB branches, or instruct the bank to direct the money into their accounts, the lender said yesterday. “We are pleased to offer even more ways for consumers to receive funds,” Western Union regional vice president of Southern and East Africa Richard Malcolm said.