Kuwait Times

Nissan extends service intervals as part of customer excellence strategy in Mideast

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DUBAI: Nissan Middle East is affirming its commitment to its regional customers by offering them a greater choice and flexibilit­y with extended service intervals for its new vehicles.

As part of its regional after-sales excellence strategy, the Japanese automaker is offering its customers an extended 10,000km service interval instead of the 5,000km interval, which is currently standard throughout the industry in the Middle East.

This offers a greater flexibilit­y and peace of mind while ensuring optimum Safety & reliabilit­y of all its Vehicles. This offers greater flexibilit­y and even better value for money while maintainin­g its well-earned reputation as a champion for customer service excellence in the region.

“As part of Nissan’s strategy for customer service excellence, we are showing our commitment to our regional customers by offering extended service intervals for our new models,” says Managing Director of Nissan Middle East, Samir Cherfan. “With this extension of the scheduled service intervals to 10,000km instead of 5,000, our customers can continue enjoying the most competitiv­e cost of maintenanc­e and ownership, but also the most consumer focused.”

From 1 December 2015, all Nissans sold in the region will be supplied with periodic service intervals of either 10,000km or every six months, depending on which comes first.

Owners also have the option of getting their Cars serviced at every 5000km. as per their requiremen­t and usage patterns. For more details, get in touch with your Nearest “Authorized Nissan Service Center”. This ensures a greater flexibilit­y to the Nissan Owners. “Most of us in the region live in extreme weather conditions and we have adapted to the heat,

Burgan Bank announced today the names of the lucky winners of its Yawmi account draw, each taking home a prize of KD 5,000. The lucky winners for the daily draws took home a cash-prize of KD 5,000 each, and they are: 1. AHMED NASER ALI AL EID 2. ALI NAHER MOJADDAMI 3. MOHAMMAD MAKKI ABDULAZIZ AL QALLAF 4. FAISAL FALEH AYED AL SUBAIEI 5. JUMAH BADER JABER WADI

To further add to the anticipati­on of Yawmi account customers, Burgan Bank now offers a Quarterly Draw with more chances to win higher rewards, entitling one lucky customer to win KD 125,000 every three months. The Yawmi Account now offers Daily and quarterly Draws, the Quarterly Draw requires customers to maintain a minimum amount of KD 500 in their dust, humidity in our own way. Our cars operate in punishing environmen­ts and with that in mind, many of our customers might prefer to stick with their existing arrangemen­ts, especially as Nissan’s service costs are the lowest in the business. This new announceme­nt is about Nissan staying in tune with customer requiremen­ts and offering more choice than ever,” added Cherfan.

With the climactic conditions of the Middle East front of mind, Nissan has carried out comprehens­ive studies to find the best Engine Oil for the extending the service intervals. As a result, the company now recommends using the new “Nissan Genuine Synthetic Motor Oil (NGMO: 5W30SM) “, which extends engine durability and safety even in extreme heat and dust conditions.

In 2014, Nissan Middle East’s Aftersales Division reported a 70 per cent growth in demand for Nissan Genuine Motor Oil Range and its popularity with Nissan customers has spread throughout the entire region. It was specially developed for the Middle East’s extreme weather conditions and has been proved to increase engine life and performanc­e while reducing maintenanc­e costs.

Nissan Genuine Motor Oil Range is available through its main National Sales Companies and can be found at Nissan Service Centers, Parts Outlets and Authorized Oil Wholesaler­s account for 2 months prior to draw date. Additional­ly, every KD 10 in the account, will entitle customers to one chance of winning. If across the Middle East.

“All of our models deserve the best quality service and maintenanc­e and we will not swerve in our dedication to delivering the very best levels of customer service. This commitment to Aftersales has helped our impressive growth, not only in sales but in levels of customer satisfacti­on,” concluded Cherfan. In 2014 Nissan was recognized as the most awarded automotive brand in the MENA region for the third consecutiv­e year, having received no fewer than 15 prestigiou­s internatio­nal and regional accolades. the account balance is KD 500 and above, the account holder will be qualified for both the quarterly and daily draws.

Burgan Bank encourages everyone to open a Yawmi account and/or increase their deposit to maximize their chances to becoming a winner. The more customers deposit, the higher the chances they receive of winning.

For more informatio­n on opening a Yawmi account or about the new quarterly draw, customers are urged to visit their nearest Burgan Bank branch and receive all the details, or simply call the bank’s Call Center at 1804080 where customer service representa­tives will be delighted to assist with any questions on the Yawmi account or any of the bank’s products and services. Customers can also log on to Burgan Bank’s www.burgan.com for further informatio­n.

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