ABK offers website feature for the visually impaired
Al Ahli Bank of Kuwait (ABK) took the lead in presenting a new feature on its website, www.eahli.com as the first local bank to present visually impaired customers with the option to have the bank’s website content translated from text to audio, further enhancing services for clients with special needs. ABK’s website content such as products and services, terms and conditions, security notes and customer protection information can all be translated from text to audio format and is available in both English and Arabic.
The Bank has played a pivotal role in supporting the banking needs of this segment by rolling out initiatives such as the provision of ATM machines that cater to the paraplegic community and the adoption of the Kuwait Institute for Scientific Research’s (KISR) new banking system for the visually impaired, which allows all banking documents and transactions to be interpreted to braille. ABK has made these documents available for its customers, which can be collected at the Bank or delivered for free upon the customers’ request. For more information on Al Ahli Bank of Kuwait please contact an ABK representative via ‘Ahli Chat’ or contact a customer service agent via ‘Ahlan Ahli’ at 1899899.