ABK of­fers web­site fea­ture for the visu­ally im­paired

Kuwait Times - - BUSINESS -

Al Ahli Bank of Kuwait (ABK) took the lead in pre­sent­ing a new fea­ture on its web­site, www.eahli.com as the first lo­cal bank to present visu­ally im­paired cus­tomers with the op­tion to have the bank’s web­site con­tent trans­lated from text to au­dio, fur­ther en­hanc­ing ser­vices for clients with spe­cial needs. ABK’s web­site con­tent such as prod­ucts and ser­vices, terms and con­di­tions, se­cu­rity notes and cus­tomer pro­tec­tion in­for­ma­tion can all be trans­lated from text to au­dio for­mat and is avail­able in both English and Ara­bic.

The Bank has played a piv­otal role in sup­port­ing the bank­ing needs of this seg­ment by rolling out ini­tia­tives such as the pro­vi­sion of ATM ma­chines that cater to the para­plegic com­mu­nity and the adop­tion of the Kuwait In­sti­tute for Sci­en­tific Re­search’s (KISR) new bank­ing sys­tem for the visu­ally im­paired, which al­lows all bank­ing doc­u­ments and trans­ac­tions to be in­ter­preted to braille. ABK has made these doc­u­ments avail­able for its cus­tomers, which can be col­lected at the Bank or de­liv­ered for free upon the cus­tomers’ re­quest. For more in­for­ma­tion on Al Ahli Bank of Kuwait please con­tact an ABK rep­re­sen­ta­tive via ‘Ahli Chat’ or con­tact a cus­tomer ser­vice agent via ‘Ah­lan Ahli’ at 1899899.

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