Ver­i­zon cuts jobs in stores as wire­less growth slows

Kuwait Times - - TECHNOLOGY -

Ver­i­zon has cut jobs in stores across the coun­try as it deals with in­creas­ing com­pe­ti­tion in the wire­less in­dus­try. Ver­i­zon spokes­woman Kim Ancin said Fri­day that stores will have fewer em­ploy­ees, but she re­fused to spec­ify the size of Thurs­day’s lay­off.

A union rep­re­sen­ta­tive, Tim Dub­nau, es­ti­mates that Ver­i­zon has cut hun­dreds or even thou­sands of jobs across the na­tion given that nine of 55 em­ploy­ees were laid off in six Brook­lyn stores in New York. Dub­nau is an or­ga­niz­ing co­or­di­na­tor for the Com­mu­ni­ca­tions Work­ers of Amer­ica union, which rep­re­sents work­ers in seven Ver­i­zon stores in New York and Mas­sachusetts. Most Ver­i­zon stores are not union­ized. Ancin said es­ti­mates of thou­sands of cuts are “an ex­ag­ger­a­tion.” Peo­ple who lost their jobs can ap­ply for new po­si­tions at Ver­i­zon. Ver­i­zon has 162,000 US em­ploy­ees. Ancin could not im­me­di­ately say how many of those were re­tail store work­ers. The lay­offs re­sult from Ver­i­zon com­bin­ing the roles of two store po­si­tions - in­ven­tory stock­ers and cus­tomer-ser­vice spe­cial­ists who an­swer ques­tions about gad­gets and bills. Rev­enue growth across the wire­less in­dus­try has slowed. Most adults al­ready have smart­phones, and car­ri­ers of­fer dis­counts. In the first half of the year, Ver­i­zon’s wire­less rev­enue fell nearly 3 per­cent to $44 bil­lion; ad­di­tions of the type of wire­less sub­scribers who are more lu­cra­tive to the com­pany fell 26 per­cent. —AP

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