Some Sam­sung fans want to keep Note 7

Kuwait Times - - TECHNOLOGY -

SAN FRAN­CISCO/SEOUL: San Fran­cisco Bay Area risk con­sul­tant Gil Oliva is will­ing to risk that his Sam­sung Gal­axy Note 7 smart­phone might catch fire, shrug­ging off a global re­call that has dam­aged the South Korean man­u­fac­turer’s rep­u­ta­tion and raised ques­tions about its fu­ture. The stylish Note 7, which boasts a curved screen, an iris scan­ner and a pen ac­ces­sory, was well-re­garded un­til some be­gan catch­ing fire. Oliva likened it to Fer­rari sports cars, which also were re­called over fire is­sues in 2010. “I’ve got the Fer­rari. And yes, Fer­raris catch on fire some­times,” said Oliva, 32, of Oakland, Cal­i­for­nia. The 5.7-inch Note 7 had been ex­pected to ac­cel­er­ate Sam­sung Elec­tron­ics Co’s mo­bile-sales mo­men­tum. Then, Sam­sung an­nounced a global re­call of 2.5 mil­lion Note 7s in early Septem­ber. The com­pany said this week it would per­ma­nently stop pro­duc­tion and sales. It urged users to power down and of­fered to ex­change de­vices for other mod­els glob­ally.

As the com­pany works to con­tain dam­age and stop the re­call from taint­ing the en­tire brand, some fans say they are not wor­ried. The large­screen, $882 phone em­ploys a sim­i­lar de­sign to Sam­sung’s flag­ship Gal­axy S7, the best-sell­ing An­droid phone in the first half of 2016. Sam­sung had hoped the Note 7 would en­joy a sim­i­lar ap­peal. Wall Street ex­pects iPhone maker Ap­ple Inc to ben­e­fit from Sam­sung’s re­call, along with mak­ers of other phones run­ning An­droid. Still, Ver­i­zon Com­mu­ni­ca­tions Inc spokes­woman Kelly Crum­mey said many Note 7 cus­tomers are ex­chang­ing the re­called de­vices for other Sam­sung phones.

Josh Dickey, en­ter­tain­ment edi­tor at tech­nol­ogy news site Mashable, said in an op-ed on Wed­nes­day he would keep his phone, cal­cu­lat­ing a hu­man was twice as likely to be struck by light­ning as a Note 7 was to catch fire. Fewer than 100 burn­ing phones have been re­ported. Many other cus­tomers around the world had the same re­ac­tion. “The prob­lem is there is no other phone that I like,” said Jo Hyang-won, a 32-year-old of­fice worker in South Korea.

Sam­sung ex­pects the Note 7 fail­ure to dent prof­its by about $5.3 bil­lion. It blamed faulty bat­ter­ies for the orig­i­nal prob­lem but has not guessed at what caused re­place­ment phones to over­heat. Sidrah Ah­mad in Sin­ga­pore said safety con­sid­er­a­tions mean even­tu­ally giv­ing up the Note 7. “I am try­ing to ig­nore the voices in my head say­ing I should stop. But I think I’ll have to stop soon.” —Reuters

Newspapers in English

Newspapers from Kuwait

© PressReader. All rights reserved.