Oore­doo Group de­ploys Eric­s­son so­lu­tion for charg­ing and billing

Kuwait Times - - BUSINESS -

Oore­doo Group and Eric­s­son have agreed a five-year con­tract to im­ple­ment an in­no­va­tive rev­enue man­age­ment sys­tem across the Group’s foot­print in the Mid­dle East, North Africa and South­east Asia.

By de­ploy­ing the next gen­er­a­tion charg­ing and billing so­lu­tion, Oore­doo will be able to of­fer cus­tomers the prod­ucts they need more quickly and be able to tai­lor pric­ing, pack­ages and ser­vices ac­cord­ing to cus­tomer de­mand in each mar­ket.

Eric­s­son Rev­enue Man­ager is a cloud-ready con­ver­gent charg­ing and billing sys­tem that re­de­fines the role of busi­ness sup­port sys­tems (BSS). It makes in­no­va­tion fast and ef­fi­cient, and opens the door to eas­ier dig­i­tal ser­vices cre­ation that spans be­yond tele­com and in­te­grates part­ners from dif­fer­ent in­dus­tries. Oore­doo Group com­pa­nies will en­joy a sin­gle, con­verged plat­form that en­ables them to han­dle all their users and ser­vices, re­gard­less of pay­ment op­tion or ac­cess method.

The so­lu­tion will be grad­u­ally de­ployed across all Oore­doo op­er­a­tions and will en­able them to bring new of­fers for telecom­mu­ni­ca­tion ser­vices to mar­ket in min­utes, rather than months.

De­ploy­ing Eric­s­son’s soft­ware and cloud tech­nolo­gies will also sup­port Oore­doo’s on­go­ing Dig­i­tal Busi­ness Trans­for­ma­tion.

As a re­sult, Oore­doo will re­al­ize sig­nif­i­cant cost sav­ings from re­plac­ing its ex­ist­ing sys­tems and lo­cal agree­ments with a pi­o­neer­ing new group­wide li­cense model and the lat­est evo­lu­tion of Eric­s­son’s charg­ing and billing so­lu­tion across its op­er­a­tions.

Waleed Al-Sayed, Deputy CEO, Oore­doo Group, said: “Across our foot­print, Oore­doo is aim­ing for data ex­pe­ri­ence lead­er­ship, and plac­ing re­newed em­pha­sis on em­pow­er­ing our cus­tomers and giv­ing them the ser­vices they need when they need them. Through this agree­ment with Eric­s­son, we will en­able ev­ery Oore­doo op­er­a­tion to de­liver fast, cus­tomer-ori­ented of­fers and launch new data prod­ucts and ser­vices that sup­port our grow­ing port­fo­lio of dig­i­tal ser­vices and en­ables the growth of the’In­ter­net of Things’.”

Rafiah Ibrahim, Head of Eric­s­son Re­gion Mid­dle East and East Africa, said: “We are proud to col­lab­o­rate once again with Oore­doo Group in their strate­gic dig­i­tal trans­for­ma­tion jour­ney. This col­lab­o­ra­tion rec­og­nizes the in­no­va­tive Eric­s­son Rev­enue Man­ager prod­uct and its ca­pa­bil­i­ties to de­liver a dif­fer­en­ti­ated cus­tomer ex­pe­ri­ence. To­day’s an­nounce­ment high­lights our vi­sion of the Net­worked So­ci­ety and our role in trans­form­ing our cus­tomers’ busi­ness and op­er­a­tions.”

The cloud-ready Eric­s­son Rev­enue Man­ager will pro­vide Oore­doo with a num­ber of ad­van­tages as it up­dates its prod­uct port­fo­lio and drives the de­vel­op­ment of dig­i­tal in­no­va­tion across its mar­kets. The sim­ple con­fig­u­ra­tion re­duces de­pen­dency on tech­ni­cal de­part­ments, makes it eas­ier and faster to launch new ser­vices, and helps fu­ture-proof op­er­a­tions against chang­ing de­mands from cus­tomers and tech­no­log­i­cal dis­rup­tion.

Oore­doo will be­gin rolling-out the so­lu­tion for In­dosat Oore­doo, its largest op­er­a­tion, over the next month, be­fore de­ploy­ing across its other op­er­a­tions in 2016 and 2017.

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