Vi­a­comms Tele­com awarded Di­a­mond-level des­ig­na­tion

High­est level in new Avaya Edge Part­ner pro­gram

Kuwait Times - - TECHNOLOGY -

Avaya has awarded Vi­a­comms Tele­com Di­a­mond Level des­ig­na­tion, the high­est level avail­able, un­der its new Avaya EdgeSM part­ner pro­gram. Avaya Edge, in­tro­duced on Novem­ber 1, is de­signed to give part­ners the flex­i­bil­ity to meet their cus­tomers’ needs in to­day’s fast­paced dig­i­tal mar­ket­place, while pro­vid­ing greater re­wards for those part­ners that de­liver ex­cep­tional value.

This new pro­gram-will help drive mu­tual prof­itabil­ity and bet­ter equip Vi­a­comms Tele­com with the skills needed to help cus­tomers achieve their Dig­i­tal Trans­for­ma­tion ob­jec­tives.

The new Avaya EdgeSM Di­a­mond (En­ter­prise VAR Track) des­ig­na­tion will sup­port Vi­a­comms in: En­abling the de­liv­ery of ex­cep­tional cus­tomer ex­pe­ri­ence Grow­ing busi­ness in soft­ware, ser­vices and cloud- based so­lu­tions Re­ward­ing for value, com­pe­tency, growth and cus­tomer satisfaction Sup­port­ing Vi­a­comms’ go-to-mar­ket model based on tar­geted cus­tomer seg­ments and ex­per­tise

Keep­ing cus­tomers’ suc­cess and satisfaction at the heart of the busi­ness

Stream­lin­ing re­quire­ments and re­duc­ing ad­min­is­tra­tive com­plex­ity

“Vi­a­comms is ex­cited for hav­ing achieved this new mile­stone and is fully com­mit­ted to ad­vanc­ing Avaya busi­ness in Kuwait by con­tin­u­ing in­vest­ing in hu­man re­sources, train­ing and cer­ti­fi­ca­tions, and re­fresh­ing lab equip­ment. The Avaya Edge Di­a­mond des­ig­na­tion will em­power us to po­si­tion Avaya’s cut­ting-edge so­lu­tions thus help­ing our cus­tomers meet their dig­i­tal trans­for­ma­tion ob­jec­tives,” Jo­lian Ibrahim, CEO, Vi­a­comms Tele­com KSCC.

“We in­tro­duced the Avaya Edge pro­gram in re­sponse to the feed­back pro­vided by our part­ners and cus­tomers. This new pro­gram en­sures that chan­nel part­ners like Vi­a­comms Tele­com are bet­ter equipped to take our in­no­va­tive so­lu­tions into the mar­ket­place and help our cus­tomers achieve their dig­i­tal busi­ness goals,” Fadi Moubarak, Chan­nel Leader, Europe and AMEA, Avaya.

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