NBK’s Deputy General Manager, Consumer Banking Group, Mohammad Khaled Al-Othman

Al-Othman affirmed that this pioneering step would eventually enhance the NBK Call Center offerings and guarantee incessant interaction of customers with the bank in line with the highest quality standards. NBK Call Center enables customers to complete various banking transactions and manage their accounts remotely by calling 1801801 within Kuwait or +965 22248361 from outside Kuwait, in addition to the new dedicated International toll-free numbers, which are: 18555 777 625 (USA), 08000 988 456 (UK), 18555 777 625 (Canada) and 0805 080 765 (France). Al Othman added that customers can also contact us for any inquiry through the dedicated WhatsApp No.: 52221333.

The NBK Call Center employs a team of skilled agents to tackle customers’ inquiries effectively and help them conclude a wide range of banking transactions; such as accounts, credit cards, loan information, bill payment, transfer between accounts and more. The center agents also tackle other situations relating to lost or stolen cards and other services that are delivered with utmost security and confidentiality.