NBK’s Deputy Gen­eral Man­ager, Con­sumer Bank­ing Group, Mo­ham­mad Khaled Al-Oth­man

Kuwait Times - - BUSINESS -

Al-Oth­man af­firmed that this pi­o­neer­ing step would even­tu­ally en­hance the NBK Call Cen­ter of­fer­ings and guar­an­tee in­ces­sant in­ter­ac­tion of cus­tomers with the bank in line with the high­est qual­ity stan­dards. NBK Call Cen­ter en­ables cus­tomers to com­plete var­i­ous bank­ing trans­ac­tions and man­age their ac­counts re­motely by call­ing 1801801 within Kuwait or +965 22248361 from out­side Kuwait, in ad­di­tion to the new ded­i­cated In­ter­na­tional toll-free num­bers, which are: 18555 777 625 (USA), 08000 988 456 (UK), 18555 777 625 (Canada) and 0805 080 765 (France). Al Oth­man added that cus­tomers can also con­tact us for any in­quiry through the ded­i­cated What­sApp No.: 52221333.

The NBK Call Cen­ter em­ploys a team of skilled agents to tackle cus­tomers’ in­quiries ef­fec­tively and help them con­clude a wide range of bank­ing trans­ac­tions; such as ac­counts, credit cards, loan in­for­ma­tion, bill pay­ment, trans­fer be­tween ac­counts and more. The cen­ter agents also tackle other sit­u­a­tions re­lat­ing to lost or stolen cards and other ser­vices that are de­liv­ered with ut­most se­cu­rity and con­fi­den­tial­ity.

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