Of­fice boys be­come clerks

Kuwait Times - - FROM THE ARABIC PRESS - By Mudaf­far Ab­dul­lah

To start with, ask­ing about a Cabi­net for­ma­tion in Kuwait is mo­ti­vated by ex­plor­ing how the inquirer’s in­ter­ests will be han­dled for a short time rather than by a wish to achieve any de­vel­op­ment!

He who reads ar­ti­cles 24 and 25 of the civil ser­vices de­cree law num­ber 15/1979 will find an ex­pla­na­tion for many phe­nom­e­nal role-shifts and mis­un­der­stand­ings of the con­cept of pub­lic ser­vice and ad­min­is­tra­tive jobs, be­cause th­ese two par­tic­u­lar ar­ti­cles have long been ne­glected. We have all pro­cessed trans­ac­tions at gov­ern­ment es­tab­lish­ments and ex­pe­ri­enced re­peated un­wanted mishaps that we have failed to over­come de­spite spend­ing mil­lions on train­ing and be­hav­ioral cour­ses.

The phe­nom­e­non of us­ing of­fice boys in run­ning ad­min­is­tra­tive work and tend­ing to trans­ac­tions is a great in­sult to the pub­lic. Some of­fice boys have grown so im­por­tant and in­flu­en­tial that they have be­come re­spon­si­ble for re­ceiv­ing and giv­ing back files

“em­ployee has to do the job him­self and treat the pub­lic prop­erly”

and even fin­ish­ing trans­ac­tions quicker with a lit­tle rec­om­men­da­tion, which is a clear vi­o­la­tion of ar­ti­cle 24, clause A, which states that an “em­ployee has to do the job him­self and treat the pub­lic prop­erly”.

An­other phe­nom­e­nal change that is be­com­ing a daily rou­tine peo­ple with var­i­ous trans­ac­tions have to re­spect is the rit­ual of mas­sive break­fasts be­hind closed doors, dur­ing which all trans­ac­tions are turned down. There is also the chang­ing of of­fices’ in­te­rior de­signs to match the habits and tra­di­tions of their oc­cu­pants, both em­ploy­ees and se­nior of­fi­cials. Some have even been us­ing dif­fer­ent paints, col­ors and dec­o­ra­tions and al­lo­cat­ing spe­cial rest or even sleep cor­ners within of­fices.

The Civil Ser­vice Com­mis­sion (CSC) is to blame for such phe­nom­e­nal vi­o­la­tions be­cause it failed to change ad­min­is­tra­tive method­ol­ogy by im­pos­ing stricter penal­ties and ac­ti­vat­ing pe­ri­odic mon­i­tor­ing at all es­tab­lish­ments. We have never heard that a new­lyre­cruited em­ployee re­ceives a list of con­di­tions for a cer­tain job in­clud­ing rights, du­ties and don’ts. What is ac­tu­ally hap­pen­ing is that any new re­cruit gets as­signed to a cer­tain estab­lish­ment where he meets his fu­ture col­leagues, and to­gether they go on do­ing what we men­tioned above. How will we ever achieve any de­vel­op­ment then?!

Talk about ‘wide gaps’ or ‘there is no use’ that has been used by many of­fi­cials is only meant to re­lease them­selves from blame, while in fact it re­flects their in­ca­pa­bil­ity and lazi­ness. The main rea­son be­hind the de­te­ri­o­ra­tion of any pub­lic ser­vice is blam­ing pub­lic ser­vants alone for it, which can be eas­ily seen in many coun­tries in­clud­ing neigh­bor­ing ones, if we only learn the les­son! — Trans­lated by Kuwait Times

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