Oore­doo Kuwait launches re­vamped mo­bile app

Giv­ing cus­tomers more con­trol and flex­i­bil­ity

Kuwait Times - - BUSINESS -

KUWAIT: Em­brac­ing the dig­i­tal age and de­liv­er­ing prod­ucts that keep up with the needs of cus­tomers, Oore­doo, Kuwait's fastest net­work, an­nounced the launch of its new mo­bile app, which en­ables cus­tomers to be in con­trol of their us­age at the con­ve­nience of their fin­ger­tips.

Launch­ing the app is yet an­other mile­stone for Oore­doo Kuwait's plans to fur­ther em­brace dig­i­tal­iza­tion and so­lid­ify its po­si­tion as a lead­ing lo­cal tele­com ser­vice provider.

The new mo­bile ap­pli­ca­tion aims to keep up with the needs and modes of us­age of Oore­doo Kuwait cus­tomers, and pro­vide them with the best in-class ser­vices con­ve­niently at the tap of a fin­ger with­out the need to speak to cus­tomer ser­vice agents.

App users are logged in au­to­mat­i­cally with­out the need to en­ter cre­den­tials, for con­ve­nience and flex­i­bil­ity. It gives cus­tomers ac­cess to view their real-time us­age of data, calls and SMS; pur­chase pack­ages and plans that bet­ter suit their us­age and needs; recharge and pay bills con­ve­niently; view their No­joom points and par­tic­i­pat­ing part­ners with whom they can re­deem their points, and ac­ti­vate Oore­doo Pass­port roam­ing plans, all con­ve­niently from within My Oore­doo app. The app also in­cludes a branch locator to di­rect cus­tomers to the near­est Oore­doo branch. The re­vamped Oore­doo app is avail­able for free on both An­droid and iOS op­er­at­ing sys­tems.

Oore­doo's op­er­a­tions in Kuwait date back to De­cem­ber 1999 when it launched wire­less ser­vices as the sec­ond op­er­a­tor. The com­pany to­day pro­vides mo­bile, broad­band in­ter­net and cor­po­rate man­aged ser­vices tai­lored to the needs of cus­tomers and busi­nesses. Oore­doo Kuwait which is an en­listed com­pany in the Kuwait Stock Ex­change Mar­ket - op­er­ates a num­ber of tele­com ser­vice providers in the re­gion, such as Oore­doo Al­ge­ria, Oore­doo Tu­nis, Oore­doo Mal­dives, and Wataniya Pales­tine. Oore­doo Kuwait is a mem­ber of the in­ter­na­tional Oore­doo Group based in Doha, Qatar.

Our vi­sion: En­abling the Kuwaiti com­mu­nity through dig­i­tal­iza­tion and en­rich­ing peo­ple's daily ex­pe­ri­ences.

Our mis­sion: To be a lead­ing one-stop shop, of­fer­ing com­pre­hen­sive tele­com ser­vices to meet all the de­mands of our cus­tomers.

Our val­ues: Car­ing: We care about in­di­vid­u­als and re­spect dif­fer­ences, and we sup­port the com­mu­ni­ties in which we work through ded­i­ca­tion, trans­parency and high val­ues un­der all cir­cum­stances.

Con­nect­ing: We strive to build sus­tain­able long-last­ing part­ner­ships based on mu­tual trust.

Chal­leng­ing: Striv­ing to en­hance ser­vices and con­tinue im­prov­ing and set­ting re­al­is­tic goals to cre­ate a pos­i­tive im­pact and a real dif­fer­ence.

Newspapers in English

Newspapers from Kuwait

© PressReader. All rights reserved.