CEO and Di­rec­tor of Busi­ness De­vel­op­ment at Mo­bilu­nity: “ded­i­cated team model is lim­it­less”

The Baltic Times - - BALTICS - Lu­cis Li­nus Moscow­itch

The need for qual­i­fied tech­ni­cal spe­cial­ists emerges in al­most ev­ery com­pany now, and ac­cord­ing to the re­search con­ducted by Inavero, 65% of com­pa­nies world­wide plan to in­crease their to­tal head­count in 2017. One of the pop­u­lar op­tions is hir­ing re­mote work­ers: 63% of de­part­ments cur­rently have re­mote team mem­bers, and devel­op­ers are among them.

Team Ex­ten­sion or Ded­i­cated Team Model is a busi­ness model, which keeps gain­ing pop­u­lar­ity in lo­ca­tions limited with work­force, and al­lows com­pa­nies of any scale to get soft­ware en­gi­neers they lack lo­cally. Mo­bilu­nity is a rapidly grow­ing IT com­pany, which of­fers the op­por­tu­nity for busi­nesses world­wide to ex­tend their de­vel­op­ment teams with qual­i­fied en­gi­neers from Ukraine, who work re­motely. Within the last year, Mo­bilu­nity man­aged to re­for­mat their re­cruit­ing pro­cesses, al­low­ing to shrink the in­ter­view pe­riod to as short as two weeks, while the av­er­age du­ra­tion of the in­ter­view process for soft­ware de­vel­oper po­si­tions is 21 days.

Cyril Samovskiy, CEO of Mo­bilu­nity and Al­fon­sine Wil­liams, Di­rec­tor of Busi­ness De­vel­op­ment, an­swer our ques­tions about their busi­ness model and what prob­lems they help their cus­tomers with.

The Baltic Times: In short, could you ex­plain to us what “Ded­i­cated Team Model” means and how it works for your clients?

Al­fon­sine Wil­liams: In short, a Ded­i­cated Team Model refers to a team that we source for our clients, whereas the team it­self works solely on the projects of our client. They are not split be­tween tasks, they are not switched from project to project. Our clients are able to work di­rectly with their team, man­age their progress re­motely, and ben­e­fit from hav­ing con­sis­tency and build­ing a knowl­edge base within the team.

The Baltic Times: What type of com­pa­nies would this model be es­pe­cially ef­fec­tive for?

Al­fon­sine Wil­liams: This type of model is lim­it­less in re­gards to its reach and im­pact. From Star­tups, to large en­ter­prises, this model al­lows for cost ef­fec­tive, re­sults driven de­vel­op­ment. As long as a client has the vi­sion to un­der­stand their needs, and the abil­ity to set tasks and man­age, this model will work won­ders for them.

Cyril Samovskiy: In­deed, Al­fie is right. There are very di­verse sto­ries. Like, a large Cana­dian com­pany do­ing ecom­merce plat­forms sup­port and main­te­nance and hav­ing of­fices world­wide, was in need for a ded­i­cated team here in Ukraine to cover Euro­pean hours by that team - DONE! A Swiss startup on the ini­tial fund­ing stage, and they were ini­tially mak­ing the prod­uct with a lo­cal Swiss de­vel­op­ment part­ner whose devel­op­ers were still in East­ern Europe, and now has a Ukrainian de­vel­op­ment firm work­ing for the startup needs di­rectly. We work with any size com­pany and with any size team, un­der­stand­ing any­thing small may and will lead to some­thing big­ger in time, if we do well. And we do!

The Baltic Times: Do you co­op­er­ate with clients in the

Baltic re­gion as well?

Al­fon­sine Wil­liams: As an in­ter­na­tional com­pany, we have worked with many re­gions including the Baltics. Our close prox­im­ity to the Baltic re­gion al­lows us to com­mit even more re­sources and time to our neigh­bours and helps us en­sure that we pro­vide the very best for our clients there. Cyril Samovskiy: We worked with Es­to­nian and

Lithua­nian com­pa­nies be­fore on a project ba­sis. We have good con­nec­tions there and we know how well de­mand for devel­op­ers over­reach the pro­posal. We have a few good clients in Swe­den too, and we keep get­ting re­quests daily.

The Baltic Times: Many com­pa­nies are now con­sid­er­ing hir­ing re­mote devel­op­ers in Euro­pean coun­tries such as Poland and Romania. What makes Ukraine so unique in this re­gard?

Cyril Samovskiy: Of course, the mar­ket is giv­ing its op­tions. We com­pete not with Poland and Romania alone, but with dozens of other nearshore Euro­pean and off­shore world­wide des­ti­na­tions - from In­dia to Mex­ico. How­ever, there are un­doubt­ful ben­e­fits of Ukraine.

First of all, it is la­bor mar­ket size. We are now talk­ing ap­prox­i­mately about 100,000 IT pro­fes­sion­als on the mar­ket that hardly needs more than 10,000 lo­cally. What it means to us is that ma­jor­ity of pro­fes­sion­als are en­gaged into the projects ori­ented to ex­ter­nal cus­tomers. Which leads to an­other ad­van­tage peo­ple we are choos­ing from are al­ready ex­pe­ri­enced work­ing for in­ter­na­tional projects. They know the lan­guage, they are taught com­mu­ni­cat­ing re­motely, un­der­stand their cus­tomer, and are un­der­stood as well. Fi­nally, the cost of course. Lower cost of liv­ing in Ukraine to­gether with costs of run­ning fa­cil­i­ties and op­er­a­tions make the fi­nal cost to the cus­tomer way more at­trac­tive than our neigh­bors can of­fer. So, there are many IT pro­fes­sion­als in Ukraine, they speak English, and they would cost less. What other rea­sons may you need to con­sider a team from Ukraine?

The Baltic Times: How fast do you usu­ally source the team for your new cus­tomers?

Al­fon­sine Wil­liams: Typ­i­cally, the process can take be­tween 2-4 weeks. Of­ten, we can source a team sooner, but that de­pends on the tech­nol­ogy stacks needed and the avail­abil­ity of the client to con­duct in­ter­views and re­view CV’S. If there is an im­me­di­ate need, we have enough re­sources, whereas we can al­lo­cate ad­di­tional time to build the team quicker.

The Baltic Times: One of the com­mon prob­lems in work­ing with re­mote em­ploy­ees is com­mu­ni­ca­tion. How do you solve this is­sue?

Al­fon­sine Wil­liams: Our pro­cesses are built around not dis­turb­ing or dis­rupt­ing our clients’ pro­cesses. A part of that is mak­ing sure that com­mu­ni­ca­tion is clear on mul­ti­ple lev­els. We make sure that the lan­guage re­quire­ments are met by the can­di­dates so that noth­ing is lost in trans­la­tion, we have that team ad­just to our clients’ needs in re­gards to man­age­ment and com­mu­ni­ca­tion tools, and we sup­ply re­source man­age­ment that makes the flow of com­mu­ni­ca­tion eas­ier and smoother.

Cyril Samovskiy is CEO of Mo­bilu­nity and Ded­i­cated De­vel­op­ment Teams provider

Al­fon­sine Wil­liams is Di­rec­tor of Busi­ness De­vel­op­ment at Mo­bilu­nity

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