Adoption and Applications Will Triple by 2017
Adoption of wearables in enterprises is expected to increase dramatically over the next 2 years. Salesforce Research found that users in the enterprises they surveyed saw huge value in their wearables programs. 86% of surveyed users said they planned to increase wearable technology spend over the next 12 months. The business application of wearables technologies can be categorized into two main groups: Employees and Customers.
A. Customer-centric technologies These are projected to have the lion’s share of overall growth, as enterprises begin to rely on them to access customer data in real time, view business analytics, create immersive customer experiences, and more. At this early stage, wearables