Arabnet - The Quarterly - - Letter From The Editor - Rita Makhoul Man­ag­ing Edi­tor @ram­pur­ple

We’re thrilled to present you with this spe­cial edi­tion of The Quar­terly that re­volves around the dig­i­tal rev­o­lu­tion in the bank­ing and fi­nance sec­tor across the MENA re­gion.

Dig­i­tal in­no­va­tions and fin­tech star­tups, are com­ing in to dis­rupt the in­dus­try. Many banks are em­brac­ing the evolv­ing ecosys­tem and part­ner­ing up with new play­ers to take ad­van­tage of the new op­por­tu­ni­ties open­ing up. There are signs that banks are be­gin­ning to em­brace agile devel­op­ment, which is a mas­sive in­ter­nal cul­ture shift.

The branch has been the cen­ter of the bank­ing ex­pe­ri­ence for decades, but to­day tech­nol­ogy and con­sumer ex­pec­ta­tions has trans­formed the branch to just one touch point among sev­eral within a holis­tic cus­tomer-cen­tric ex­pe­ri­ence. We ex­plore how banks have been em­brac­ing new tech­nolo­gies and re­defin­ing how, when, and where cus­tomers in­ter­act.

We have found that there are over 50 fin­tech star­tups across the re­gion so we de­cided to map them out in their cat­e­gories in this is­sue. We spoke to their founders, in­vestors, and banks to in­ves­ti­gate the cur­rent state of the fin­tech ecosys­tem across the re­gion.

As al­ways, I hope you en­joy this is­sue, and do let me know if there are any top­ics you would like to see cov­ered in the fu­ture. It’s my wish that The Quar­terly will be­come an es­sen­tial part of your pro­fes­sional life, a re­source that you de­pend on to keep up with the rapidly evolv­ing world of dig­i­tal tech­nol­ogy.

Un­til next time! Wish­ing you all a won­der­ful new year.

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