Who Are the MENA’S AI Star­tups?

Arabnet - The Quarterly - - Industry Stories -

Ar­ti­fi­cial In­tel­li­gence (AI) is still showing its first glim­mers in our day-to-day life, even though it’s be­ing heav­ily ex­plored on the re­search and de­vel­op­ment level. In MENA, AI is meekly start­ing to spread its roots and the num­bers say it all. Ac­cord­ing to Ac­cen­ture’s 2017 Dig­i­tal Con­sumer Sur­vey, 76% of the users in UAE are com­fort­able with AI cus­tomer ser­vice, while the global rate reg­is­ters 62%. More­over, 66% of users in KSA and 65% of users in Qatar fa­vor AI cus­tomer ser­vice, based on another sur­vey by PWC. To­day, the re­gion is more open to AI than ever, de­spite all the ques­tions that or­bit around the tech­nol­ogy. With Aramex launch­ing Aramex Bot - an AI chat­bot on Face­book- to of­fer de­tails about the com­pany, track ship­ments, and more, and Dubai de­vel­op­ing a roadmap for AI, a lot of star­tups are emerg­ing in the MENA with AI as their fo­cal tech­nol­ogy.

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