FRANS­A­BANK

Ekaruna - - Interview Relay -

Ekaruna How does Frans­a­bank en­sure its cus­tomers are re­as­sured and con­tent through­out their re­pay­ment pe­riod? Can cus­tomers con­tact you with any prob­lems or queries for ad­vice? Cus­tomer sat­is­fac­tion and re­as­sur­ance are at the heart of Frans­a­bank; there­fore, en­sur­ing that our cus­tomers are re­as­sured and con­tent through­out their re­pay­ment pe­riod is very cru­cial. At Frans­a­bank “We Care” about our cus­tomers: - Our 78 branches are made up of highly qual­i­fied em­ploy­ees who have been trained to of­fer con­stant help and sup­port to our ex­ist­ing and po­ten­tial cus­tomers. The em­ploy­ees at Frans­a­bank are al­ways ready to an­swer the queries of the client and as­sist them. - Whether the client is phys­i­cally present at the branch or com­mu­ni­cat­ing to us by phone, all Frans­a­bank front desk em­ploy­ees will be ready to as­sist them. - Another medium to stay in touch is through Frans­a­bank’s call cen­tre where staff are ready to as­sist them and for­ward their claims if needed.

Ekaruna What are the mis­takes first-time buy­ers can make when ap­ply­ing for a hous­ing loan, and how can they avoid these? A house is one of the big­gest pur­chases a per­son can make. The most com­mon mis­take one can make is not tak­ing care of all the de­tails a hous­ing loan in­volves, es­pe­cially the de­tails that in­volve pay­ing ex­tra cash. At Frans­a­bank we make sure to be fully

Newspapers in English

Newspapers from Lebanon

© PressReader. All rights reserved.