Hospitality News Middle East - - PRODUCT ZONE - INTEREL in­

Ho­tels uti­lize INTEREL to en­able their guests to con­trol light, cli­mate and re­quest house­keep­ing, but­ler ser­vice and more, through an in­te­gra­tion to the Amadeus HOTSOS plat­form. Any­time a guest makes a re­quest via the INTEREL glass panel in the room, it im­me­di­ately and au­to­mat­i­cally raises a work or­der ticket, where the ap­pro­pri­ate mem­ber of staff is as­signed to as­sist. Once the re­quest is in process, the guest can re­ceive feed­back on the glass panel in the room, re­as­sured that their in­quiry is be­ing at­tended to, cre­at­ing a seam­less and di­rect in­ter­ac­tion.

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