Ned­bank launches in­ter­net kiosks

Lesotho Times - - Business - Mo­halenyane Phakela

NED­BANK Le­sotho Limited, on Tues­day, launched an in­ter­net kiosk at their Pi­o­neer Mall branch in Maseru.

The kiosk en­ables cus­tomers to per­form trans­ac­tions that may nor­mally re­quire a bank teller and may be more com­plex and longer to per­form at an ATM.

The in­ter­net kiosk is part of Ned­bank’s strat­egy to ex­tend bank­ing ser­vices to its cus­tomers in a safe, easy and con­ve­nient man­ner.

The bank’s cus­tomers will be able to ac­cess ser­vices through in­ter­net bank­ing thereby avoid­ing the time-con­sum­ing queues.

Ned­bank Head of Trea­sury, Teboho Shelile, said since many cus­tomers visit the bank’s branches for mi­nor trans­ac­tions such as trans­fer­ring money, the kiosk will en­able them to do so in a quicker and safe way, thus, sav­ing them time of stand­ing in long queues.

“Our strate­gies are clear as to how we ap­proach our clients,” said Mr Shelile.

“Our cus­tomer ser­vices are the best com­pared to those of our com­peti­tors.”

Ac­cord­ing to Mr Shelile, Ned­bank’s in­ter­net bank­ing fa­cil­ity is the most se­cure world­wide.

“Many have tried to hack into our sys- tem but failed and will never suc­ceed while thieves have man­aged to hack into our com­peti­tors’ sys­tems,” he said.

“So I am re­as­sur­ing our cus­tomers that they can now make trans­fers at our in­ter­net kiosks in a safe en­vi­ron­ment.”

He fur­ther stated that although they have nine branches coun­try­wide, the kiosks are cur­rently avail­able in only five; with three in Maseru, one in Hlotse and another in ButhaButhe.

“Our ser­vices are of greater value and qual­ity as com­pared to other banks,” he said, adding that Ned­bank’s in­ter­net bank­ing fa­cil­ity is the most in­ex­pen­sive ser­vice they of­fer.

In­stead of be­ing served by tellers, with the at­ten­dant charges for the time and type of ser­vice ren­dered, cus­tomers can ac­cess trans­ac­tional bank­ing ser­vices at their own pace.

“We are launch­ing the in­ter­net kiosk now, but much greater things are yet to come,” Shelile said.

Guest of hon­our, Chief­tai­ness of Mokhot­long, ‘Malerotholi Seeiso, of­fi­cially opened the kiosks.

Among the kiosks’ safety fea­tures in­clude the au­to­matic can­cel­la­tion of a money trans­fer if such in­for­ma­tion as the branch code is in­cor­rect. The money will then re­turn to the orig­i­nal ac­count.

Ned­bank Head of Trea­sury Teboho Shelile.

Newspapers in English

Newspapers from Lesotho

© PressReader. All rights reserved.