Kenya pledges to as­sist Le­sotho’s public sec­tor

Lesotho Times - - Business -

NAIROBI — Kenya has com­mit­ted to as­sist­ing Le­sotho re­form its public ser­vice sec­tor to im­prove ser­vices to Ba­sotho.

Se­nior gov­ern­ment of­fi­cials, led by Public Ser­vice Min­is­ter Mot­lo­h­eloa Phooko, are in the East African coun­try on a five-day study tour of public ser­vice man­age­ment and ser­vice de­liv­ery.

Among other things, the Le­sotho del­e­ga­tion is keen on learn­ing about that coun­try’s per­for­mance con­tract­ing sys­tem and its im­pact on the man­age­ment of the public ser­vice.

They also wanted to learn how the public sec­tor can work sys­tem­at­i­cally with pri­vate in­sti­tu­tions and the use of bio­met­rics to man­age the prob­lem of ghost work­ers in the civil ser­vice.

Mr Phooko paid Kenyan Pres­i­dent Uhuru Keny­atta a cour­tesy call at his Haram­bee House of­fices in Nairobi.

Pres­i­dent Keny­atta said Kenya is ready to share its ex­pe­ri­ence in public ser­vice re­forms with Le­sotho and ev­ery other coun­try that needs to learn from it.

“We will sup­port you in your re­form process and I hope this visit bears fruits,” said Pres­i­dent Keny­atta.

The Kenyan leader also ex­pressed hope Le­sotho’s gen­eral elec­tions next month will be peace­ful.

Kenya’s Cabi­net Sec­re­tary (CS) for De­vo­lu­tion and Plan­ning, Anne Waig­uru, told a me­dia brief­ing in Nairobi on Tues­day that African coun­tries were in­creas­ingly recog­nis­ing the strides the Kenyan public ser­vice had made.

“We are ready to as­sist Le­sotho to im­prove the ef­fi­ciency of the ser­vices it of­fers,” Ms Waig­uru said dur­ing a joint press con­fer­ence with Mr Phooko.ms Waig­uru said that for Kenya, the visit is a sign of grow­ing con­fi­dence in the coun­try’s public ser­vice man­age­ment and recog­ni­tion of the coun­try’s trans­for­ma­tional lead­er­ship in the re­gion.

“It is a tes­ti­mony that Kenya’s public ser­vice is com­ing of age,” she said.

“How­ever, the im­proved ef­fi­ciency would not have been pos­si­ble with­out a com­mit­ted and mo­ti­vated work­force with the right skills, at­ti­tudes and com­pe­ten­cies.”

The cabi­net sec­re­tary said Kenya had so far re­ceived del­e­ga­tions who wanted to study public sec­tor re­forms from var­i­ous African coun­tries in­clud­ing Nige­ria, Sierra Leo- ne, Malawi, South Su­dan, Uganda and Tan­za­nia.

On his part, Mr Phooko said Le­sotho has fol­lowed with keen in­ter­est the strides Kenya’s public ser­vice had made.

“We have com­pared this (Kenyan public sec­tor) with the de­vel­op­ments in our coun­try and re­alised that we are lag­ging be­hind quite sub­stan­tially in the sec­tor.

We are in­ter­ested in de­vel­op­ing an ef­fec­tive and ef­fi­cient sec­tor,” said Mr Phooko.

He said the ob­jec­tive of the Kenyan tour was to get in­for­ma­tion about best prac­tices in the suc­cess­ful devel­op­ment and im­ple­men­ta­tion of the gov­ern­ment per­for­mance con­tract­ing sys­tem.

The del­e­ga­tion also vis­ited Huduma Cen­ters — a one stop shop for ac­cess­ing gov­ern­ment public ser­vices — which has be­come a learn­ing point for many African coun­tries in en­hanc­ing public ser­vice de­liv­ery.

“It (Huduma Cen­ters) is an im­pres­sive ini­tia­tive and we have learnt a lot for the time we have been here.

It makes you feel what it means to be served by ded­i­cated ser­vants,” said Mr Phooko.

The del­e­ga­tion was also ex­pected to learn on the use of in­for­ma­tion com­mu­ni­ca­tion tech­nol­ogy in the man­age­ment of the public ser­vice.

— Xin­hua/staff Writer.

Public Ser­vice Min­is­ter Mot­lo­h­eloa Phooko (left) speaks to Kenyan Pres­i­dent uhuru Keny­atta af­ter pay­ing him a a cour­tesy call on Tues­day.

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