Bun­dles of joy from Vo­da­com

Lesotho Times - - Business - Retha­bile Pitso

TELECOM­MU­NI­CA­TIONS gi­ant, Vo­da­com Le­sotho, has launched a new prod­uct that al­lows its sub­scribers to re­main ac­ces­si­ble even when out­side the coun­try.

The Daily Roam­ing Bun­dles is an in­no­va­tion the com­pany’s Manager: Foun­da­tion and Com­mu­ni­ca­tions, Mpho Brown, says brings more con­ve­nience to clients.

Mr Brown said: “Con­tin­u­ing on its myr­iad of suc­cess­ful prod­uct launches, Vo­da­com Le­sotho has un­veiled an ex­cit­ing new roam­ing prod­uct, the Daily Roam­ing Bun­dles — a con­ve­nient and af­ford­able way to stay con­nected on the Vo­da­com Net­work even when one is trav­el­ling out­side the coun­try.

“The Daily Roam­ing Bun­dles have come at a time when Vo­da­com has been in­tently fo­cused on de­liv­er­ing value to its cus­tomers that goes be­yond em­pow­er­ing them to re­main con­nected, but also aims to sim­plify their lives, at af­ford­able rates.

“Daily Roam­ing Bun­dles of­fer a sim­ple, cost-ef­fec­tive way for cus­tomers to stay con­fi­dently con­nected whilst in South Africa and fur­ther abroad. The packages avail­able al­low Vo­da­com pre­paid and top-up cus­tomers to con­ve­niently con­trol their us­age and man­age their costs when trav­el­ling—all from the com­fort of their mo­bile phone.

“Le­sotho’s unique ge­o­graph­i­cal po­si­tion, as the only coun­try com­pletely land­locked by an­other coun­try, means that the im­por­tance to Vo­da­com Le­sotho of of­fer­ing the most af­ford­able and con­ve­nient roam­ing ser­vices is even more of a pri­or­ity than in other mar­kets, and the com­pany has em­braced this fact and con­tin­ues to fo­cus on do­ing just that.

“Cus­tomers who pur­chase the daily roam­ing bun­dles will have ac­cess to cost-ef­fec­tive in­ter­net, SMS and voice-calls con­nec­tiv­ity whilst out­side the coun­try.”

Vo­da­com Le­sotho’s Ex­ec­u­tive Head Con­sumer Unit, Mot­lalepula Ra­maisa, added: “The land­scape of all com­mu­ni­ca­tions is chang­ing. With tech­nol­ogy now driv­ing the way busi­nesses op­er­ate and the way peo­ple in­ter­act, stay­ing con­nected has be­come more im­por­tant than it has been in the past.

“Peo­ple are trav­el­ling more, and their phone num­bers be­come a crit­i­cal chan­nel through which they can be reached, and can reach other peo­ple. Our aim with this, and other roam­ing prod­ucts, is to en­sure that Vo­da­com cus­tomers have the flex­i­bil­ity to stay con­nected with­out has­sle, at the most af­ford­able rates, no mat­ter where they are.”

On the re­vised Africa Roam­ing of­fer­ing, the Man­ag­ing Ex­ec­u­tive Con­sumer & En­ter­prise, Johnny dos San­tos said: “In 2012, the Vo­da­com group in­tro­duced the low­est roam­ing tar­iff in the SADC (South­ern African Devel­op­ment Com­mu­nity) re­gion that saw heav­ily re­duced call­ing, SMS, and data charges as well as re­mov­ing charges for re­ceiv­ing calls when roam­ing.

“Whilst this tar­iff has been and con­tin­ues to be suc­cess­ful in keep­ing Vo­da­com sub­scribers con­nected and com­mu­ni­cated when roam­ing, in­creas­ing costs as­so­ci­ated with al­low­ing calls to be re­ceived for free has made it nec­es­sary for us to re­view the cur­rent propo­si­tion.

“Whilst we shall con­tinue to of­fer the Africa Roam­ing tar­iff with calls as low as M2.90 per min, M1.50 per SMS, M5 per MB, as well as the new daily roam­ing bun­dle that in­cludes call­ing min­utes, re­ceiv­ing min­utes, sms and data; Vo­da­com shall with ef­fect from 20 Fe­bru­ary 2015 in­tro­duce a nom­i­nal charge of M0.25 per minute to re­ceive calls when roam­ing on the Vo­da­com SA net­work”.

The com­pany says it “sees the new roam­ing bun­dle and en­hanced Africa roam­ing ser­vice, among its many of­fer­ings, as a way to keep its com­mit­ment to pro­vid­ing ser­vices in the coun­try that not only speak to telecom­mu­ni­ca­tions, but also en­hance and fa­cil­i­tate the coun­try’s ef­forts to­wards so­cio-eco­nomic devel­op­ment.

“To ac­cess the new Daily Roam­ing Bun­dles, pre­paid and top-up, cus­tomers sim­ply dial *111# on their mo­bile phone, or visit one of the eight Vo­da­com stores across the coun­try or call the Vo­da­com Call Cen­ter on 114 for more in­for­ma­tion.

“To ac­ti­vate roam­ing for pre­paid and topup cus­tomers, dial 1182 or use Self Ser­vice on *111#.”

Vo­da­com Foun­da­tion and com­mu­ni­ca­tions manager mpho Brown.

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