Helping a friend through a crisis? It’s not what you say, it’s how you say it. TRACY RAMSDEN decodes some of the most overused clichés.
This year, I found myself unexpectedly thrown into the role of Chief Friend, supporting my mates through various traumas – break-ups, cheating boyfriends. and sick parents. I learnt bagging the Oscar for Best Supporting Role is no mean feat.
After the 100th time hearing myself utter the heartfelt but somehow flimsy-sounding cliché “things will get better with time”, I decided there must be a way to be a better friend without sounding like an old-school agony aunt. “A cliché can lack impact and come across as cold and uncaring,” explains life coach Jayne Morris. “If you