BASED ON YOUR OB­SER­VA­TIONS, HOW DIF­FER­ENT ARE YOUR CUS­TOMERS BACK THEN AND TO­DAY?

Home & Decor (Malaysia) - - Feature -

D: Users are now more in­formed as the in­ter­net of­fers such a huge plat­form of in­for­ma­tion. They want to know what’s in their kitchen, if they are able to do cus­tomi­sa­tions, be­cause it should be their kitchen, an in­di­vid­ual kitchen, and not a mass prod­uct kitchen that you can buy at any ba­sic re­tailer. But in the past, I think you go to a lo­cal car­pen­ter and he de­cides for you what you need and you can­not re­ally choose or put a per­sonal touch to it. We need to give this so­lu­tion and of­fer a lot more in­for­ma­tion to the end-user and to make it more ac­ces­si­ble.

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