One of the perils of shopping online first and foremost is, fraud. However, it’s the fear of fraud that keeps people from spending their money online. In order to put shoppers’ fears to rest, PayPal introduced its buyer protection policy.
Simply put, buyers just need to pay with PayPal to qualify for protection. Buyers who receive items that don’t match their descriptions, are fake or damaged have a high chance of getting their money back from PayPal if they raise a dispute within 45 days of payment. Unfortunately, PayPal’s buyer protection policy isn’t foolproof. There have been instances in where buyers or merchants aren’t eligible for protection. This occurs when buyers neglect to check the merchant’s description of the product.
To ensure that you’re fully protected, be sure that images and description of items match, and to take a screenshot of the item’s display page in case of a dispute, which could take days or weeks to resolve.
Take a screenshot of the item you intend to buy in case of a dispute.