Buyer pro­tec­tion

HWM (Malaysia) - - LEARN -

One of the per­ils of shop­ping on­line first and fore­most is, fraud. How­ever, it’s the fear of fraud that keeps peo­ple from spend­ing their money on­line. In or­der to put shop­pers’ fears to rest, PayPal in­tro­duced its buyer pro­tec­tion pol­icy.

Sim­ply put, buy­ers just need to pay with PayPal to qual­ify for pro­tec­tion. Buy­ers who re­ceive items that don’t match their de­scrip­tions, are fake or dam­aged have a high chance of get­ting their money back from PayPal if they raise a dis­pute within 45 days of pay­ment. Un­for­tu­nately, PayPal’s buyer pro­tec­tion pol­icy isn’t fool­proof. There have been in­stances in where buy­ers or mer­chants aren’t el­i­gi­ble for pro­tec­tion. This oc­curs when buy­ers ne­glect to check the mer­chant’s de­scrip­tion of the prod­uct.

To en­sure that you’re fully pro­tected, be sure that im­ages and de­scrip­tion of items match, and to take a screen­shot of the item’s dis­play page in case of a dis­pute, which could take days or weeks to re­solve.

Take a screen­shot of the item you in­tend to buy in case of a dis­pute.

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