New Prod­uct Port­fo­lio Builds on Ex­ist­ing An­a­lyt­ics Ca­pa­bil­i­ties by Adding Prod­ucts Fo­cused on Big Data, Cus­tomer Ex­pe­ri­ence, and Net­work As­sur­ance

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Ex­pand­ing its ca­pa­bil­i­ties to in­clude end-to-end, com­mu­ni­ca­tion­sspe­cific an­a­lyt­ics func­tion­al­ity for data in­te­gra­tion, big data, data ware­hous­ing, busi­ness in­tel­li­gence, and ad­vanced an­a­lyt­ics, Or­a­cle Com­mu­ni­ca­tions in­tro­duced an ex­panded set of an­a­lyt­ics ca­pa­bil­i­ties in a newly formed prod­uct port­fo­lio, called Or­a­cle Com­mu­ni­ca­tions An­a­lyt­ics.

“CSPs have an ad­van­tage, they have a lot of data about how their net­work op­er­ates and the kinds of ex­pe­ri­ences that cus­tomers are hav­ing. But, with­out the right big data and an­a­lyt­ics tools, the data will re­main un­used and siloed in var­i­ous sys­tems. Our ex­panded Or­a­cle Com­mu­ni­ca­tions An­a­lyt­ics port­fo­lio is de­signed with this chal­lenge in mind, of­fer­ing the broader Or­a­cle ex­per­tise in big data, as well as the in­dus­try-spe­cific un­der­stand­ing of the com­mu­ni­ca­tions mar­ket,” said Doug Suri­ano, Se­nior Vice Pres­i­dent and Gen­eral Man­ager at Or­a­cle Com­mu­ni­ca­tions.

The port­fo­lio in­cludes Or­a­cle Com­mu­ni­ca­tions Cus­tomer Ex­pe­ri­ence An­a­lyt­ics ap­pli­ca­tion, Or­a­cle Com­mu­ni­ca­tions Net­work As­sur­ance An­a­lyt­ics ap­pli­ca­tion, Or­a­cle Com­mu­ni­ca­tions An­a­lyt­ics Big Data Plat­form, and Or­a­cle Com­mu­ni­ca­tions An­a­lyt­ics Di­am­e­ter Adapter. It also in­cludes new re­leases of ex­ist­ing prod­ucts, such as Or­a­cle Com­mu­ni­ca­tions Data Model.

Or­a­cle Com­mu­ni­ca­tions Cus­tomer Ex­pe­ri­ence An­a­lyt­ics helps fa­cil­i­tate near real-time ac­cess to cus­tomer data by pro­vid­ing im­me­di­ate ac­cess to mean­ing­ful and rel­e­vant in­for­ma­tion in a sin­gle dash­board, while Or­a­cle Com­mu­ni­ca­tions Net­work As­sur­ance An­a­lyt­ics pro­vide in­sights into crit­i­cal Di­am­e­ter net­work per­for­mance.

To ad­dress the vol­ume, va­ri­ety, and ve­loc­ity of both struc­tured and un­struc­tured data, there is the Or­a­cle Com­mu­ni­ca­tions An­a­lyt­ics Big Data Plat­form. It is de­signed to fur­ther ex­tend the data in­ges­tion ca­pa­bil­i­ties of the Or­a­cle Com­mu­ni­ca­tions An­a­lyt­ics port­fo­lio with Or­a­cle Com­mu­ni­ca­tions An­a­lyt­ics Di­am­e­ter Adapter and Or­a­cle Com­mu­ni­ca­tions An­a­lyt­ics Pol­icy Man­age­ment Adapter.

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