By 2020, smart agents will fa­cil­i­tate 40 per­cent of mo­bile in­ter­ac­tions, and post-app era will be­gin to dom­i­nate


The age of apps will end and ac­cord­ing to Gart­ner, it may be re­placed by vir­tual per­sonal as­sis­tants, es­pe­cially in the work­force. Th­ese VPAs will be­come the one stop for all user’s needs that was ful­filled by apps.

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