Cisco’s New Solutions Take Business Models to a Whole New Level
Based on validated designs and use cases, Cisco’s new digital solutions are available as one solution that brings together hardware, software, and services. The software is designed to allow its 60-plus ecosystem partners the flexibility to extend functionality and value across the use cases – without risk. “Malaysia is actively embracing the digitization era with people who are more connected, mobile and tech-savvy than ever before. They increasingly demand services and capabilities that only digitally-transformed organizations can offer. For these businesses, Cisco’s Digital Solutions will mean a greater visibility of customer preferences, improved collaboration between internal teams and better productivity. With critical insights from these solutions, Malaysian businesses will be well positioned to respond to the needs of today’s market, equipping themselves to thrive in the digitization era of 2016,” said Albert Chai, Managing Director of Cisco Malaysia.
Cisco’s new solutions come in three: Customer Experience Digital Capability, Workforce Experience Digital Capability, and Digital Ceiling Framework.
Customer Experience Digital Capability offers Virtual Expertise, Mobile Experience, and Intelligent Branch solutions to deliver a better experience, as well as measuring and optimizing on each customer interaction. Capturing this information strengthens consumer relationships and captures loyalty.
Workforce Experience Digital Capability offers Workspace Productivity, with the ability to improve productivity and cut costs using face-to-face collaboration and conferencing. This offer is made up of standardized room types that allow you to set to your preference and then roll out.
Finally, Digital Ceiling Framework offers New Lighting Solutions from Digital Ceiling Partners. It enables the convergence of building systems, including lighting, heating, cooling, sensors, and other actuators to increase efficiency, lower costs, and enable unique user experiences.
Albert Chai, Managing Director of Cisco Malaysia.