BUSINESSTRANSFORMATIONS

Cisco’s New So­lu­tions Take Busi­ness Mod­els to a Whole New Level

HWM (Malaysia) - - SMB - REPORT -

Based on val­i­dated de­signs and use cases, Cisco’s new dig­i­tal so­lu­tions are avail­able as one so­lu­tion that brings to­gether hard­ware, soft­ware, and ser­vices. The soft­ware is de­signed to allow its 60-plus ecosystem part­ners the flex­i­bil­ity to ex­tend func­tion­al­ity and value across the use cases – with­out risk. “Malaysia is ac­tively em­brac­ing the dig­i­ti­za­tion era with peo­ple who are more con­nected, mo­bile and tech-savvy than ever be­fore. They in­creas­ingly de­mand ser­vices and ca­pa­bil­i­ties that only dig­i­tally-trans­formed or­ga­ni­za­tions can of­fer. For these busi­nesses, Cisco’s Dig­i­tal So­lu­tions will mean a greater vis­i­bil­ity of cus­tomer pref­er­ences, im­proved col­lab­o­ra­tion between in­ter­nal teams and bet­ter pro­duc­tiv­ity. With crit­i­cal in­sights from these so­lu­tions, Malaysian busi­nesses will be well po­si­tioned to re­spond to the needs of to­day’s mar­ket, equip­ping them­selves to thrive in the dig­i­ti­za­tion era of 2016,” said Al­bert Chai, Manag­ing Di­rec­tor of Cisco Malaysia.

Cisco’s new so­lu­tions come in three: Cus­tomer Ex­pe­ri­ence Dig­i­tal Ca­pa­bil­ity, Work­force Ex­pe­ri­ence Dig­i­tal Ca­pa­bil­ity, and Dig­i­tal Ceil­ing Frame­work.

Cus­tomer Ex­pe­ri­ence Dig­i­tal Ca­pa­bil­ity of­fers Vir­tual Ex­per­tise, Mo­bile Ex­pe­ri­ence, and In­tel­li­gent Branch so­lu­tions to de­liver a bet­ter ex­pe­ri­ence, as well as mea­sur­ing and op­ti­miz­ing on each cus­tomer in­ter­ac­tion. Cap­tur­ing this in­for­ma­tion strength­ens con­sumer re­la­tion­ships and cap­tures loy­alty.

Work­force Ex­pe­ri­ence Dig­i­tal Ca­pa­bil­ity of­fers Workspace Pro­duc­tiv­ity, with the abil­ity to im­prove pro­duc­tiv­ity and cut costs us­ing face-to-face col­lab­o­ra­tion and con­fer­enc­ing. This of­fer is made up of stan­dard­ized room types that allow you to set to your pref­er­ence and then roll out.

Fi­nally, Dig­i­tal Ceil­ing Frame­work of­fers New Light­ing So­lu­tions from Dig­i­tal Ceil­ing Part­ners. It en­ables the con­ver­gence of build­ing sys­tems, in­clud­ing light­ing, heat­ing, cool­ing, sen­sors, and other ac­tu­a­tors to in­crease ef­fi­ciency, lower costs, and en­able unique user ex­pe­ri­ences.

Al­bert Chai, Manag­ing Di­rec­tor of Cisco Malaysia.

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