Mo­bile bid­ding

Thou­sand Hands pairs cus­tomers with ser­vice providers, auc­tion style.

HWM (Malaysia) - - REPORT -

A brand new app, known as Thou­sand Hands, was re­cently launched that al­lows users to list jobs they have on the app, such as lap­top re­pairs, plumb­ing, and lawn mow­ing. The de­vel­op­ment of the app stemmed from the ex­as­per­a­tion of be­ing over­charged for some­thing. Hong Kong-based en­tre­pre­neur Harry Che­ung stated that consumers have a gen­eral idea of how much they are will­ing to pay to get some­thing re­paired, and Thou­sand Hands is the plat­form that al­lows users to set their price.

Users would have to spec­ify the price range they are will­ing to pay to have the jobs taken up, be­fore they are listed and auc­tioned. Bidders or ser­vice providers are able to place a bid that is in line with the ask­ing price of the cus­tomer. The cus­tomer is then able to choose their pre­ferred ser­vice provider once they have ob­tained a cer­tain num­ber of bids. There are re­views and rat­ings for the ser­vice providers as well.

There are nine prime cat­e­gories in the mo­bile app: Clean­ing, Land­scap­ing and Gar­den­ing, Laun­dry Ser­vices, Air-Con­di­tion­ing Ser­vices, Gen­eral Do­mes­tic Re­pairs, Shop­ping As­sis­tants, Wait-and-Queue As­sis­tants, De­liv­ery Ser­vices and fi­nally, Tech Sup­port and IT Ser­vices.

The Thou­sand Hands app is avail­able as a free down­load on iOS and An­droid, in ad­di­tion to of­fer­ing a cash­less pay­ment method. Cus­tomers can also opt to pay their ser­vice providers in cash too. App de­vel­oper Ezy Planet is also work­ing with e-Wal­let by Boost. On top of that, some of Thou­sand Hands' APIs will be made avail­able as a way to trans­mit real-time ful­fil­ment data to en­hance the cus­tomer and mer­chant ex­pe­ri­ence.

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