Thousand Hands pairs customers with service providers, auction style.
A brand new app, known as Thousand Hands, was recently launched that allows users to list jobs they have on the app, such as laptop repairs, plumbing, and lawn mowing. The development of the app stemmed from the exasperation of being overcharged for something. Hong Kong-based entrepreneur Harry Cheung stated that consumers have a general idea of how much they are willing to pay to get something repaired, and Thousand Hands is the platform that allows users to set their price.
Users would have to specify the price range they are willing to pay to have the jobs taken up, before they are listed and auctioned. Bidders or service providers are able to place a bid that is in line with the asking price of the customer. The customer is then able to choose their preferred service provider once they have obtained a certain number of bids. There are reviews and ratings for the service providers as well.
There are nine prime categories in the mobile app: Cleaning, Landscaping and Gardening, Laundry Services, Air-Conditioning Services, General Domestic Repairs, Shopping Assistants, Wait-and-Queue Assistants, Delivery Services and finally, Tech Support and IT Services.
The Thousand Hands app is available as a free download on iOS and Android, in addition to offering a cashless payment method. Customers can also opt to pay their service providers in cash too. App developer Ezy Planet is also working with e-Wallet by Boost. On top of that, some of Thousand Hands' APIs will be made available as a way to transmit real-time fulfilment data to enhance the customer and merchant experience.