AN INTELLIGENT ASSISTANT FOR WORK
Empower your organization with Alexa for Business.
The touchscreen and gesture controls may have changed the way we interact with our mobile devices, but voice will always be the natural choice of interface for human-computer communications. Alexa for Business, one of the latest AWS services to be revealed at re:Invent 2017, is meant for companies to voiceenable the workplace by providing every employee with an intelligent assistant.
A typical conference call can involve many procedures, such as booking a meeting room, setting up a projector, making phone calls, sending out calendar invites, keying in dial-in credentials, and more. With Alexa for Business, these tasks can be automated to make dialing into meetings in conference rooms as simple as saying: “Alexa, start the meeting.”
As additional Alexa devices can be deployed around the workplace, companies can build their own custom Alexa Skills to improve employee’s productivity in several ways. With the simplicity of voice control, they can set reminders, keep track of their to-do list, reorder supplies, check inventory levels, report equipment or building issues, and more. Shared Alexa devices can be placed in common areas, while personal Alexa devices are assigned on an individual level.
Depending on the requirements, the AWS Management Console is where companies can manage a fleet of devices, specify device locations, enroll users, assign skills, and prevent tampering. Employees with personal Alexa accounts can continue to use their existing skills, and gain access to the work skills provided by Alexa for Business on their devices – whether they are at work or at home.
Microsoft Office 365, Microsoft Exchange, and Google G Suite are currently supported by Alexa for Business, with Concur, Salesforce, Splunk and other software providers integrating their business applications with Alexa for Business.
According to Amazon CTO Dr. Werner Vogels, voice represents the next major disruption in computing.