Fo­cus: Knowl­edge Man­age­ment In In­surance

Insurance - - CONTENTS -

We will look at the tan­gi­ble ben­e­fits of ef­fec­tive knowl­edge man­age­ment and the road­blocks for the in­surance in­dus­try. We end this seg­ment with an in­ter­est­ing look at cor­po­rate sto­ry­telling, which imbeds emo­tion into the cold hard facts as a means of mo­ti­vat­ing staff to make the cul­tural changes needed for ef­fec­tive knowl­edge man­age­ment and shar­ing.

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