Regional Claims Fraternity Gathered at the International Annual Claims Convention 2013
Regional Claims Fraternity Gathered at the International Annual Claims Convention 2013 MII Membership Visit to MAS – KLIA Engineering & Maintenance Centre
The recent flood in Jakarta’s commercial business district that brought the city to a complete stand still has caused more than 103,000 people to lose their homes and 27 deaths. It was about a year ago that Bangkok was devastated by flood, recording estimated insured losses of up to RM61.3 billion (Rp195 trillion). If a similar scenario would hit any of the major cities in Asia, it would further aggravate the socio-economic difficulties. With climate change, man-made disasters, political unrest, terrorism and financial crisis remaining as great concerns we are not expecting a quiet, peaceful and disaster-free year in 2013. Therefore insurers would need to implement prudent underwriting and claims practices. The preparedness and new knowledge to handle catastrophic, complex and long-tail claims by the insurance professionals such as loss adjusters, claims personnel and legal practitioners will continue to be top priority in today’s circumstances. The readiness and state of infrastructure and systems are also major factors in claims management efficiency and effectiveness. Hence, The Malaysian Insurance Institute (MII), supported by the General Insurance Association of Malaysia (PIAM), the Life Insurance Association of Malaysia (LIAM), the Malaysian Insurance and Takaful Brokers Association (MITBA), the
Association of Malaysian Loss Adjusters (AMLA) and the Malaysian Takaful Association (MTA) organised the Annual International Claims Convention 2013 (AICC 2013) with its theme, “Staying Ahead during Uncertainties,” at Hotel Istana, Kuala Lumpur on 16 April 2013 to discuss these concerns at the industry and regional level. AICC 2013 is aimed to raise knowledge and awareness in various areas of claims management which has persistently challenged the insurance industry in Malaysia and other parts of the world. This annual event attracted 100 participations from the insurance industry members from Malaysia, Bangladesh, Denmark, Philippines, Thailand and Singapore. Puan Khadijah Abdullah, CEO of MII, opened this year's convention with the keynote address followed by officiating the event. This convention brought together 12 speakers consisting of insurance claims management experts from around the Asian region. They shared ideas, experiences, expertise and knowledge to help insurance practitioners face the challenge of growing a business. This year, the MII is pleased to receive corporate sponsorship from Tradewinds Travel & Services.
Participants at the Convention
Among the speakers at the Convention