Professionalism in the Financial Services Industry: Why it matters more now than ever before
Why it matters more now than ever before
After the global financial crisis, professionalism in the financial services industry has been called into question. Since regulations are insufficient to deliver consumer confidence, companies and individuals are now required to take responsibility to demonstrate greater commitment to ethical behaviour and integrity. Dr Raymond Madden points out the hard lessons learnt and how through training the financial sector can meet the needs for greater professional skills and competencies.