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MII Or­gan­ised the Gen­eral In­surance Agents Con­ven­tion 2013 (GIAC 2013)

3rd Malaysian In­surance Sum­mit 2013

Bu­mi­put­era Life In­surance Agent Con­ven­tion 2013

The Malaysian In­surance In­sti­tute (MII) or­gan­ised the Gen­eral In­surance Agents Con­ven­tion 2013 (GIAC 2013) on 10 Oc­to­ber 2013 at Is­tana Ho­tel, Kuala Lumpur. The event is opened with an ad­dress by Taipor Suhadah, Chief Op­er­at­ing Of­fi­cer (COO) of MII. In the wel­com­ing ad­dress dur­ing the open­ing cer­e­mony, Taipor pointed to the rapid changes and new evolve­ment of cus­tomer be­hav­iour in to­day’s mar­ket, “Cus­tomer be­hav­iour is chang­ing rapidly. Tech­nol­ogy, and in par­tic­u­lar the growth of on­line and so­cial me­dia, is driv­ing a fun­da­men­tal shift in cus­tomer ex­pec­ta­tions in terms of how com­pa­nies are

GIAC 2013’s speaker, Ernie Chen, Founder and Group CEO of ATCEN Sdn Bhd re­ceiv­ing a to­ken from Hairul Hilmi Ram­lee, Head of Con­fer­ence from MII.

A spe­cial pre­sen­ta­tion by Em­manuel Nivet, CEO of AXA Gen­eral In­surance Ber­had

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