Insurance - - INDUSTRY UPDATES -

Source: Taka­ful Malaysia Press Re­lease, 18 June 2014

As­pired to ex­ceed the cus­tomers’ ex­pec­ta­tions through op­er­a­tional ex­cel­lence and tech­nol­ogy ca­pa­bil­i­ties, Syarikat Taka­ful Malaysia Ber­had (Taka­ful Malaysia) to­day an­nounced the launch of its new cor­po­rate por­tal called myTaka­ful Cor­po­rate that is specif­i­cally de­signed with ex­ten­sive self-ser­vice fa­cil­ity ca­pa­bil­i­ties and con­tent plat­form for its val­ued cor­po­rate clients. The newly de­vel­oped cor­po­rate por­tal reaf­firms Taka­ful Malaysia’s 30 years of ex­pe­ri­ence in pro­vid­ing ex­cel­lent pro­tec­tion so­lu­tions and ser­vices to its wide-rang­ing cus­tomers. Taka­ful Malaysia’s Group Man­ag­ing Direc­tor, Dato’ Mo­hamed Hassan Kamil said, “The launch of the cor­po­rate por­tal is timely as we have re­al­ized how im­por­tant it is to pro­vide

the best on­line ser­vice to our val­ued cor­po­rate clients. We want to make it con­ve­nient es­pe­cially for our Group Med­i­cal & Group Term Taka­ful cor­po­rate clients to do busi­ness with us. The myTaka­ful cor­po­rate por­tal is de­vel­oped as an on­line one stop cen­tre pro­vid­ing com­pre­hen­sive self­ser­vice fa­cil­i­ties. The plus fac­tor is that any changes or up­date of data are in­cor­po­rated timely for im­me­di­ate cov­er­age. As the lead­ing provider of the Em­ployee Ben­e­fits in­sur­ance in the lo­cal in­dus­try, the in­tro­duc­tion of this por­tal is aligned with the com­pany’s tar­get to se­cure a larger mar­ket share mov­ing for­ward. With just a click of the but­ton, this por­tal boasts of cus­tomer friendly in­ter­faces. It gives the cor­po­rate clients ac­cess to wide search func­tion­al­i­ties for all in­for­ma­tion re­lat­ing to the com­pany and their cer­tifi­cates. Users can sim­ply use the slick and easy-tonav­i­gate in­ter­face to view the in­for­ma­tion they de­sire as the por­tal fea­tures a clean and un­clut­tered de­sign. The myTaka­ful cor­po­rate por­tal is now made avail­able in the form of a link dis­played on the land­ing page of the com­pany’s cor­po­rate web­site at www.taka­ful­malaysia.com.my. For the users, mak­ing amend­ments to their Em­ploy­ees Ben­e­fits Scheme cer­tifi­cates’ is now has­sle free. The unique self-serve fa­cil­i­ties serve as a plat­form for our cor­po­rate clients to up­date en­rol­ments, ex­e­cute ter­mi­na­tion or change of plans of their mem­bers into our data­base, all within a time­frame of 48 hours. The users may also view, re­print or down­load var­i­ous in­for­ma­tion and doc­u­ments in­clud­ing rel­e­vant bills, state­ments of ac­count, the mem­ber list­ing and cer­tifi­cates. The com­pany’s com­pre­hen­sive med­i­cal net­work di­rec­tory is also made avail­able for view­ing and down­load­ing. De­signed for a wide range of browsers, the cor­po­rate por­tal also in­cludes a li­brary of printed forms where the cor­po­rate users can view, re­print or down­load at ease for the var­i­ous prod­ucts of­fered by the com­pany.”

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