Rec­om­mended Re­sources

Insurance - - CONTENTS -

Cause, Ef­fect and Con­trol of Ac­ci­den­tal Loss with Ac­ci­dent In­ves­ti­ga­tion Kit

Ron C. McKin­non.

Ebrary (MII Dig­i­tal Li­brary)

Ac­ci­dent: an un­de­sired event that re­sults in loss. Most peo­ple give lit­tle thought to ac­ci­dents or their pre­ven­tion. Health and safety pro­fes­sion­als face this chal­lenge, and its as­so­ci­ated costs and losses, both hu­man and fi­nan­cial, ev­ery day. Cause, Ef­fect, and Con­trol of Ac­ci­den­tal Loss with Ac­ci­dent In­ves­ti­ga­tion Kit pro­vides the tools you need for ac­ci­dent pre­ven­tion in the work­place and dur­ing off-site com­pany ac­tiv­i­ties.

Cre­at­ing Per­sonal Pres­ence: Look, Talk, Think and Act Like a Leader

Di­anna Booher

Award-win­ning speaker and con­sul­tant Di­anna Booher shows how to master dozens of small and sig­nif­i­cant things that work to­gether to con­vey pres­ence. She de­tails how body lan­guage, man­ners, and even your sur­round­ings en­hance cred­i­bil­ity and build rap­port. You'll learn to use voice and lan­guage to demon­strate com­pe­tence, de­liver clear and mem­o­rable mes­sages, and master emo­tions. You'll learn to think strate­gi­cally, or­gan­ise ideas co­her­ently, and con­vey to oth­ers gen­uine in­ter­est, in­tegrity, re­spect, and re­li­a­bil­ity. Take her self-as­sess­ment to mea­sure your progress. With Di­anna Booher's ex­pert, en­ter­tain­ing ad­vice, you can have the same kind of in­flu­ence as the most suc­cess­ful CEOs, celebri­ties, and civic lead­ers.

Con­struc­tion Claims & Re­sponses: Ef­fec­tive Writ­ing & Pre­sen­ta­tion

Andy He­witt

The book dis­cusses the dif­fer­ent types of claim com­mon to con­struc­tion con­tracts and presents a step-by-step guide which demon­strates the process of build­ing up the sub­mis­sion of a claim. It in­cludes guide­lines as to how to set out the claim, sec­tion by sec­tion in a log­i­cal man­ner to en­sure that the essen­tials of a suc­cess­ful claim are in­cluded. Worked ex­am­ples of claims for variations, ex­ten­sions of time and ad­di­tional pay­ment are in­cluded to­gether with sam­ple word­ing show­ing pre­cisely how the claim may be pre­sented in a man­ner which will lead the re­viewer to a log­i­cal con­clu­sion – or at least con­tain a per­sua­sive ar­gu­ment to sup­port the claimant’s case.

Nat­u­ral Dis­as­ters United States Govern­ment Ac­count­abil­ity Of­fice

The au­thors ex­am­ined the ra­tio­nale for and re­sources of fed­eral and state pro­grams that pro­vide nat­u­ral catas­tro­phe in­surance; the ex­tent to which Amer­i­cans liv­ing in catas­tro­phe-prone ar­eas of the United States are unin­sured and un­der­in­sured, and the types and amounts of fed­eral pay­ments to such in­di­vid­u­als since the 2005 hur­ri­canes; and, pub­lic pol­icy op­tions for re­vis­ing the fed­eral role in nat­u­ral catas­tro­phe in­surance mar­kets.

The Oil & Gas In­dus­try: a Non­tech­ni­cal Guide

Joseph F. Hilyard

Ebrary (MII Dig­i­tal Li­brary)

Joseph Hilyard’s timely book pro­vides a broad per­spec­tive on the oil and gas in­dus­try, with pri­mary at­ten­tion paid to the United States. It takes the reader on a tour of the oper­a­tions used to find and eval­u­ate re­sources, and then to pro­duce, store and de­liver oil and gas. The book fo­cuses on the equip­ment and pro­cesses used in ex­plor­ing new re­sources, eval­u­at­ing promis­ing for­ma­tions, drilling wells, man­ag­ing oil and gas pro­duc­tion, con­vert­ing oil and gas into prod­ucts, and trans­port­ing oil and gas. Sep­a­rate chap­ters ad­dress the evo­lu­tion and cur­rent struc­ture of the petroleum in­dus­try; oil and gas trad­ing; and chal­lenge likely to face the oil and gas in­dus­try in com­ing years.

El­e­ments of Ship­ping

Alan E. Branch.

Ebrary (MII Dig­i­tal Li­brary)

‘El­e­ments of Ship­ping’ was first pub­lished in 1964 and has be­come es­tab­lished as a mar­ket leader over its many edi­tions. This lat­est ver­sion is en­tirely up­dated to take in the many changes that have oc­curred in the ship­ping in­dus­try in re­cent years and fea­tures new chap­ters on mul­ti­modal­ism, sea­ports and elec­tronic data in­ter­change. Em­pha­sis is also placed on pro­fes­sion­al­ism and the need to have the lat­est tech­nol­ogy and pro­fes­sion­ally qual­i­fied per­son­nel to op­er­ate a ship­ping ser­vice to­day.

Med­i­cal mal­prac­tice pre­ven­tion, in­surance and cov­er­age op­tions


Ebrary (MII Dig­i­tal Li­brary)

This pub­li­ca­tion sur­veys and as­sesses var­i­ous types of mech­a­nisms and re­forms that best limit and in­dem­nify med­i­cal ac­ci­dents. Rea­sons for dif­fi­cul­ties faced by some com­pen­sa­tion and pre­ven­tion regimes, given the speci­fici­ties of na­tional cir­cum­stances and in par­tic­u­lar of health care sys­tems, are ex­am­ined. The study of­fers a se­ries of unique and fo­cused pol­icy op­tions for es­tab­lish­ing more ef­fi­cient in­dem­ni­fi­ca­tion and de­ter­rence sys­tems to cope with med­i­cal ac­ci­dents.

Please visit our Knowl­edge Man­age­ment Cen­tre (KM) at MII City Cen­tre, Wisma Sime Darby, Kuala Lumpur, Malaysia to ac­cess our cur­rent col­lec­tion, fa­cil­i­ties and re­sources.

For en­quiries, please con­tact Ily or Safiyyah at 603-2692 8828.

Email: knowl­edge­m­an­age­

Web­site: www.mi­ieli­

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